Medical Assistant (Ophthalmic Technician) - Training Provided, Certifications Offered

Cincinnati Eye Institute•Montgomery, OH

3d•Onsite

About The Position

The Ophthalmic Technician supports an Ophthalmologist by providing patient care and performing initial testing to prepare patients for examinations. The role includes interviewing patients, recording medical histories and medications, documenting information in the Electronic Medical Record (EMR), checking eye function, conducting diagnostic tests, and assisting with treatments and minor procedures. The position is based in Montgomery, Ohio, with travel to other Cincinnati offices as needed; mileage is reimbursed. This is a full-time position. Offices are open Monday through Friday, 8:00 a.m. to 5:00 p.m.; employees may occasionally need to work earlier or later, work more than 40 hours to meet business needs, and work weekends when applicable. Training is provided, and certification reimbursements are offered.

Requirements

High school diploma or GED.
At least one year of related experience and/or training, or an equivalent combination of education and experience.
Excellent patient care skills, including an energetic and empathetic approach.
Ability to comply with HIPAA confidentiality standards when communicating patient information.
Communication skills and ability to coordinate and cooperate courteously and professionally with employees at all levels.
Organizational skills, with a focus on tracking patient care and improving patient flow.
Desire to gain industry knowledge and training; initiative in accomplishing practice goals; adaptability and openness to change.
Ability to foster a positive, team-oriented, patient-focused work environment.
Commitment to work more than 40 hours when needed to meet business needs and ability to work weekends when applicable.
Reliable transportation allowing travel among multiple work locations with minimal notice.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Experience using EMR systems, computer proficiency, and ability to learn new applications quickly.
Physical ability to perform frequent walking, sitting, and standing; regular bending, stooping, and reaching; and lifting, carrying, pushing, and pulling items up to 25 pounds.
Strong fine motor skills and full use of hands for grasping, writing or typing, and using technology.
Visual and auditory acuity, including color, depth, and peripheral vision and ability to adjust focus.
Ability to drive or climb occasionally, as needed.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.

Responsibilities

Provide courteous, professional customer service to patients in person and by phone.
Anticipate physician needs and help maintain clinic flow, respecting patients’ and physicians’ time and schedules.
Follow company policies and procedures, including HIPAA requirements.
Interview patients to verify information, record medical history and current medications, and confirm the purpose of the visit.
Record patient information in the Electronic Medical Record (EMR).
Assess patients’ eyes by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure checks, and diagnostic tests, including visual fields, OCT, GDX, IOL master, autorefractor, and topography.
Apply working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Document medical visits and procedures accurately and thoroughly as the Physician performs them.
Prepare patients for treatments and minor procedures, and measure and record vital signs as required.
Open and close exam rooms as needed; clean and stock examination, treatment, laser, and other assigned rooms; and maintain drug counts.
Perform general office duties and cleaning as assigned by the manager.
Travel to other Cincinnati offices as needed.