Medical Assistant (Ophthalmic Technician) - Training Provided, Certifications Offered

Eye Care Partners Career Opportunities•Montgomery, OH

11h•Onsite

About The Position

EyeCare Partners is hiring an Ophthalmic Technician for Cincinnati Eye Institute in Montgomery, Ohio. The role supports an Ophthalmologist by providing patient care and performing initial testing to prepare patients for exams. Travel to other Cincinnati-area offices is required as needed, with mileage reimbursement provided. The position is full-time; offices are open Monday through Friday, 8:00 a.m. to 5:00 p.m., and employees may need to work earlier or later as needed. The technician provides courteous, empathetic service; gathers and records patient information; performs eye examinations and diagnostic tests; documents visits and procedures; prepares patients for treatments and minor procedures; and helps maintain exam and treatment rooms, supplies, and drug counts. Training is provided, and eyecare certification reimbursements are offered. The role requires a high school diploma or GED and at least one year of related experience or training, or an equivalent combination of education and experience. A current COA or COT certification is preferred but not required. Candidates should have patient-care, communication, organizational, and computer skills, and be willing to travel between locations, work over 40 hours when needed, and work weekends when applicable.

Requirements

High school diploma or GED.
At least one year of related experience and/or training, or an equivalent combination of education and experience.
Excellent patient-care skills; energetic and empathetic approach to patients.
Comply with HIPAA confidentiality standards when communicating patient information.
Ability to communicate and coordinate courteously and professionally with employees at all levels.
Organizational skills, with a focus on tracking patient care and improving patient flow.
Desire to gain industry knowledge and training; initiative in accomplishing practice goals.
Ability to grow, adapt, and accept change; consistently contribute to a positive, team-oriented, patient-focused work environment.
Reliable transportation that allows travel to multiple work locations with minimal notice.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Experience using Electronic Medical Records (EMR) systems.
Computer proficiency and ability to learn new applications quickly.
Ability to work over 40 hours when needed and weekends when applicable.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) certification.
Current Certified Ophthalmic Technician (COT) certification.

Responsibilities

Provide exceptional customer service to patients in person and by phone.
Greet patients professionally and promptly, and thank them when they leave.
Anticipate physician needs and help maintain clinic flow and schedules.
Comply with company policies and procedures, including HIPAA.
Verify patient information by interviewing patients; record medical histories, current medications, and reasons for visits.
Enter patient data into the Electronic Medical Record (EMR).
Check patients’ eyes by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure checks, and diagnostic tests such as visual fields, OCT, GDX, IOL master, autorefractor, and topography.
Apply working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Document medical visits and procedures accurately and thoroughly as the Physician performs them.
Prepare patients for treatments and minor procedures; measure and record vital signs as required.
Open and close exam rooms as needed.
Clean and stock examination, treatment, laser, and other assigned rooms, and keep drug counts up to date.
Perform general office duties and cleaning as assigned by the manager.
Travel to other Cincinnati-area offices as needed.
Work over 40 hours to meet business needs and work weekends when applicable.