Ophthalmic Technician/Medical Assistant - No weekends, training provided!!

Eye Care Partners•Somerset, KY

5d•Onsite

About The Position

The Ophthalmic Technician supports ophthalmologists by providing patient care and conducting initial testing to prepare patients for examinations. The role involves working at multiple locations: Somerset twice a week, Danville twice a week, and Lexington once a week. Training takes place in Lexington, and mileage is paid for work-related travel. No medical or eye-care experience is required for training, although the detailed qualifications list one year of related experience and/or training, or an equivalent combination of education and experience. The technician helps maintain patient flow, assists with preliminary testing, verifies medical and vision insurance, communicates with patients and clinic staff, and responds to inquiries by phone, email, and in person. The position also includes recording patient information in the electronic medical record, performing diagnostic tests, and general office duties. The offices operate Monday through Friday, 6:30 a.m. to 5:30 p.m.; some earlier or later work may be needed, and the role requires a commitment to work over 40 hours to meet business needs.

Requirements

High school diploma or GED.
One year of related experience and/or training, or an equivalent combination of education and experience, as stated in the detailed qualifications.
Basic computer skills and proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
Strong customer service skills and a willingness to learn and grow.
Ability to demonstrate initiative, adapt to change, and contribute to a team-oriented, patient-focused work environment.
Ability to interact courteously and professionally with employees at all levels.
Commitment to work over 40 hours to meet business needs.
Reliable transportation allowing travel to multiple work locations with minimal notice.
Willingness to travel regularly among Somerset, Danville, and Lexington.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.

Responsibilities

Facilitate patient flow and assist the doctor with preliminary testing.
Verify medical and vision insurance.
Communicate effectively with patients, doctors, and managers, and answer inquiries by phone, email, and in person.
Provide exceptional customer service, greet patients promptly, and maintain a professional, patient-focused attitude.
Respect patients’ and doctors’ time and schedules.
Comply with company policies and procedures, including HIPAA.
Interview patients to verify information, record medical history and current medications, and confirm the purpose of the visit.
Record patient data in the electronic medical record (EMR).
Assess eye condition by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure checks, and diagnostic testing, including visual fields, OCT, GDX, IOL master, auto refraction, and topography.
Use knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Perform general office duties and cleaning as assigned by the manager.
Travel between multiple clinic locations as scheduled.