Ophthalmic Technician - Training provided, no weekends, full benefits
About The Position
The Ophthalmic Technician supports ophthalmologists in delivering patient care by performing initial testing and preparing patients for examinations. The role involves a range of clinical and administrative duties, using diagnostic equipment and documenting information in patients’ electronic medical records. Training is provided, and prior medical or eyecare experience is not required in the initial posting; the detailed qualifications section also lists one year of related experience and/or training, or an equivalent combination of education and experience, as a minimum requirement. This position is based in Lexington, Kentucky, and regularly requires travel to other offices within two hours of Lexington. The offices operate Monday through Friday, 6:30 a.m. to 5:30 p.m.; employees may need to work earlier or later as needed and commit to working over 40 hours to meet business needs. The role reports to the Clinic Supervisor.
Requirements
- High school diploma or GED.
- Favorable result on a background check.
- Basic computer skills; proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Strong customer service skills and willingness to learn and grow.
- One year of related experience and/or training, or an equivalent combination of education and experience, as stated in the detailed qualifications section.
- Initiative in accomplishing practice goals; ability to grow, adapt, and accept change.
- Ability to foster a positive, team-oriented, patient-focused work environment and interact courteously and professionally with employees at all levels.
- Commitment to work over 40 hours as needed to meet business needs.
- Reliable transportation to travel between multiple work locations with minimal notice.
- Ability to meet the stated physical demands, including lifting, carrying, pushing, and pulling items up to 25 pounds, and having the required fine motor, visual, and auditory abilities.
- Willingness to travel regularly to offices within two hours of Lexington.
Nice To Haves
- Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.
Responsibilities
- Facilitate patient flow and assist the doctor with preliminary testing.
- Provide exceptional, professional customer service in person and by phone; greet patients promptly and thank them when they leave.
- Respect patients’ and doctors’ time and schedules by practicing urgency.
- Comply with company policies and procedures, including HIPAA.
- Verify patient information by interviewing patients, recording medical history and current medications, and confirming the purpose of visits.
- Record patient data in the electronic medical record (EMR).
- Assess eye conditions by observing pupils, muscles, visual acuity, and extraocular movements.
- Perform dilation, refraction, pressure testing, and diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor, and topography.
- Demonstrate working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
- Verify medical and vision insurance.
- Communicate effectively with patients, doctors, and managers, and respond to inquiries by phone, email, and in person.
- Perform general office duties and cleaning as assigned by the manager.
- Travel regularly to other offices within two hours of Lexington.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) with employer matching
- Paid time off
- Paid holidays
- Paid maternity leave
- Optical education reimbursement
- Competitive base pay
- Training provided
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
