Ophthalmic Technician/Medical Assistant - No weekends, training provided!!
About The Position
An Ophthalmic Technician supports an ophthalmologist in providing excellent patient care by performing initial testing and preparing patients for examinations. The role combines patient interaction, clinical testing, documentation, and general office duties. Training is provided, and prior medical or eyecare experience is not required in the introductory posting. The position requires travel among Somerset, Danville, and Lexington, Kentucky, with training in Lexington; mileage is paid. The detailed role information also identifies Lexington as the location. The technician provides courteous, timely service, gathers and records patient information, performs eye assessments and diagnostic tests, and communicates with patients and staff. The role requires adherence to company policies, including HIPAA, and flexibility to work over 40 hours when needed. Offices are open Monday through Friday, 6:30 a.m. to 5:30 p.m.; work may begin earlier or end later as needed. Weekends are not required.
Requirements
- High school diploma or GED.
- Favorable result on a background check.
- Basic computer skills; proficiency in Microsoft Excel, Word, PowerPoint, and Outlook is specified in the detailed role requirements.
- Strong customer service skills and willingness to learn and grow.
- At least one year of related experience and/or training, or an equivalent combination of education and experience, as stated in the detailed requirements.
- Reliable transportation to travel among multiple work locations with minimal notice.
- Commitment to work over 40 hours to meet business needs.
- Ability to adapt, accept change, take initiative, and work in a team-oriented, patient-focused manner.
- Ability to interact courteously and professionally with employees at all levels.
- Physical ability to frequently walk, sit, and stand; regularly bend, stoop, and reach; lift, carry, push, and pull items up to 25 pounds; and perform tasks requiring fine motor skills and full use of the hands.
- Visual and auditory acuity, including color, depth, peripheral vision, and ability to adjust focus.
Nice To Haves
- Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.
- Desire to gain industry knowledge and training.
Responsibilities
- Facilitate patient flow and assist the doctor with preliminary testing.
- Provide exceptional customer service in person and by phone; greet patients professionally and thank them when they leave.
- Manage patient time and the doctor’s schedule with urgency.
- Comply with company policies and procedures, including HIPAA.
- Interview patients to verify information, record medical history and current medications, and confirm the purpose of the visit.
- Record patient data in the Electronic Medical Record (EMR).
- Assess eye condition by observing pupils, muscles, visual acuity, and extraocular movements.
- Perform dilation, refraction, pressure checks, and diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor, and topography.
- Verify medical and vision insurance.
- Communicate effectively with patients, doctors, and managers, and respond to inquiries by phone, email, and in person.
- Perform general office duties and cleaning as assigned by the manager.
Benefits
- Medical insurance
- Vision insurance
- Dental insurance
- Life insurance
- 401(k) with employer matching
- Paid time off
- Paid holidays
- Paid maternity leave
- Optical education reimbursement
- Competitive base pay
- Paid mileage for travel between locations
- Training provided
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
