Medical Assistant (Ophthalmic Technician) - Training Provided, Certifications Offered

Cincinnati Eye Institute•Montgomery, OH

8h•Onsite

About The Position

The Ophthalmic Technician supports an Ophthalmologist in providing excellent patient care and performs a range of duties and initial tests to prepare patients for their examinations. The role includes working directly with patients, assisting clinic flow, documenting medical visits, and using ophthalmic equipment to perform diagnostic testing. Travel to other Cincinnati, OH offices may be required as needed, with mileage reimbursement provided. Training is provided, and eyecare certification reimbursements are available.

Requirements

High school diploma or GED.
One year of related experience and/or training, or an equivalent combination of education and experience.
Provide excellent patient care and be energetic and empathetic with patients.
Comply with HIPAA confidentiality standards when communicating patient information.
Communicate effectively and coordinate and cooperate courteously and professionally with employees at all levels.
Demonstrate organizational skills focused on tracking patient care and improving patient flow.
Show a desire to gain industry knowledge and training, initiative in accomplishing practice goals, and the ability to grow, adapt, and accept change.
Consistently contribute to a positive, team-oriented, patient-focused work environment.
Commit to working over 40 hours to meet business needs and work weekends when applicable.
Have reliable transportation to travel to multiple work locations with minimal notice.
Be proficient in Microsoft Excel, Word, PowerPoint, and Outlook.
Have experience using EMR systems and computer proficiency, including the ability to quickly learn new applications.
Meet the role’s physical requirements, including lifting, carrying, pushing, and pulling items up to 25 lbs; frequent walking; bending, stooping, and reaching; strong fine motor skills; and visual and auditory acuity.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.

Responsibilities

Provide exceptional customer service during in-person and telephone patient encounters.
Greet patients promptly and professionally, and thank them when they leave.
Anticipate physician needs and help facilitate clinic flow while respecting patients’ and physicians’ time and schedules.
Comply with company policies and procedures, including HIPAA requirements.
Interview patients to verify information, record medical history and current medications, and confirm the purpose of the visit.
Record patient data in the Electronic Medical Record (EMR).
Check patients’ eyes by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure checks, and diagnostic testing including visual fields, OCT, GDX, IOL Master, autorefractor, and topography.
Apply working knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Accurately and thoroughly document medical visits and procedures as the Physician performs them.
Prepare patients for treatments and minor procedures, and measure and record vital signs as required.
Open and close examination rooms as needed.
Clean and stock examination, treatment, laser, and other assigned rooms, and keep drug counts up to date.
Perform general office duties and cleaning assigned by the manager.