Ophthalmic Technician / Medical Assistant - Training Provided - Full-Time, Year Round

Eye Care Partners•Middletown, OH

13h•Onsite

About The Position

Cincinnati Eye Institute, part of EyeCare Partners, is hiring a full-time Ophthalmic Technician in Middletown, Ohio. The role supports an ophthalmologist by providing patient care and performing initial testing to prepare patients for examinations. Travel to another office in Cincinnati is required as needed, with mileage reimbursement provided. The technician interviews patients, confirms their information and reason for the visit, records medical history and medications, and documents information in the electronic medical record. The role performs ophthalmic skills and diagnostic testing, prepares patients for treatments and minor procedures, records vital signs as needed, and supports clinic flow. It also includes maintaining clean, stocked examination and treatment rooms and completing general office duties. The offices are open Monday through Friday, 8:00 a.m. to 5:00 p.m. Employees must be available to work any shift within those hours and may occasionally need to work earlier or later. The position may require working over 40 hours to meet business needs and working weekends when applicable. Training is provided, and the employer offers certification reimbursements.

Requirements

High school diploma or GED.
One year of related experience and/or training, or an equivalent combination of education and experience.
Excellent patient-care skills and an energetic, empathetic approach with patients.
Ability to comply with HIPAA confidentiality standards when communicating patient information.
Communication skills and ability to coordinate and cooperate courteously and professionally with employees at all levels.
Organizational skills, with a focus on tracking patient care and improving patient flow.
Desire to gain industry knowledge and training; initiative in accomplishing practice goals; and ability to grow, adapt, and accept change.
Ability to contribute to a positive, team-oriented, patient-focused work environment.
Commitment to work over 40 hours to meet business needs and ability to work weekends when applicable.
Reliable transportation that allows travel between work locations with minimal notice.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook; experience using EMR systems; and computer proficiency with the ability to learn new applications quickly.
Ability to meet the physical requirements of the role, including frequent walking, sitting, and standing; regular bending, stooping, and reaching; lifting, carrying, pushing, and pulling items up to 25 pounds; fine motor use of hands; and visual and auditory acuity.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification; preferred but not required.

Responsibilities

Provide professional, empathetic customer service to patients in person and by phone.
Anticipate physician needs and help facilitate clinic flow while respecting patients’ and physicians’ time and schedules.
Comply with company policies and procedures, including HIPAA requirements.
Verify patient information by interviewing patients; record medical history, current medications, and reason for the visit.
Document patient information and medical visits in the Electronic Medical Record (EMR), including procedures as they are performed by the physician.
Assess pupils, eye muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure testing, visual fields, OCT, GDX, IOL master, autorefractor, and topography testing.
Apply knowledge of eye anatomy, diseases, symptoms, and ocular medications.
Prepare patients for treatments and minor procedures; measure and record vital signs as required.
Open and close examination rooms as needed.
Clean and stock examination, treatment, laser, and other assigned rooms, and keep drug counts up to date.
Perform general office duties and cleaning assigned by the manager.
Travel to the Cincinnati office as needed.