Medical Assistant (Ophthalmic Technician) - Training Provided, Certifications Offered

Eye Care Partners•Montgomery, OH

3d•Onsite

About The Position

The Ophthalmic Technician supports an Ophthalmologist in delivering excellent patient care. The role performs initial testing and a wide range of clinical and administrative duties to prepare patients for examinations and help clinic operations run smoothly. The position is based in Montgomery, Ohio, with travel to other Cincinnati, Ohio offices as needed; mileage is reimbursed. The offices are open Monday through Friday from 8:00 a.m. to 5:00 p.m., with occasional earlier or later work as needed. Full-time hours are specified, and the role may require working over 40 hours to meet business needs and weekends when applicable. Training and certification opportunities are offered.

Requirements

High school diploma or GED.
At least one year of related experience and/or training, or an equivalent combination of education and experience.
Excellent patient care skills, energy, and empathy.
Ability to comply with HIPAA confidentiality standards when communicating patient information.
Communication skills and ability to coordinate and cooperate courteously and professionally with employees at all levels.
Organizational skills focused on tracking patient care and improving patient flow.
Desire to gain industry knowledge and training; initiative in accomplishing practice goals; adaptability to change; and a team-oriented, patient-focused approach.
Commitment to work over 40 hours when needed to meet business needs and ability to work weekends when applicable.
Reliable transportation enabling travel to multiple work locations with minimal notice.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
Experience using Electronic Medical Record (EMR) systems, computer proficiency, and ability to learn new applications quickly.
Ability to perform the physical requirements of the role, including frequent walking, sitting, and standing; regular bending, stooping, and reaching; lifting, carrying, pushing, and pulling items up to 25 pounds; and constant fine motor and visual and auditory tasks.

Nice To Haves

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.

Responsibilities

Provide exceptional customer service during patient encounters in person and by phone, maintaining a professional and welcoming attitude.
Anticipate physician needs and help maintain clinic flow while respecting patients’ and physicians’ time and schedules.
Follow company policies and procedures, including HIPAA requirements.
Interview patients to verify information, record medical history and current medications, and confirm the purpose of each visit.
Record patient information in the Electronic Medical Record (EMR) and accurately document visits and procedures as the Physician performs them.
Assess patients’ eyes by observing pupils, muscles, visual acuity, and extraocular movements.
Perform dilation, refraction, pressure testing, and diagnostic testing, including visual fields, OCT, GDX, IOL master, auto refraction, and topography.
Prepare patients for treatments and minor procedures and measure and record vital signs as required.
Keep examination, treatment, laser, and other assigned rooms clean and stocked; maintain up-to-date drug counts.
Perform general office duties and cleaning assigned by the manager.