Ophthalmic Technician - Training provided, no weekends, full benefits
About The Position
The Ophthalmic Technician supports an ophthalmologist in providing patient care and performs initial testing to prepare patients for examinations. The position is based in Lexington, Kentucky, and regularly requires travel to other offices within two hours of Lexington. Training is provided, and prior medical or eye-care experience is not required. The posting also lists one year of related experience and/or training, or an equivalent combination of education and experience, as a minimum qualification. The technician helps facilitate patient flow, provides customer service, gathers patient information, verifies insurance, records information in the electronic medical record, and performs preliminary eye examinations and diagnostic testing. The role includes general office duties and cleaning as assigned. The employee reports to the Clinic Supervisor.
Requirements
- High school diploma or GED.
- One year of related experience and/or training, or an equivalent combination of education and experience.
- Favorable result on a background check.
- Basic computer skills and proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
- Strong customer service and communication skills.
- Reliable transportation that allows travel to multiple work locations with minimal notice.
- Willingness and ability to work over 40 hours to meet business needs.
- Ability to learn and grow, show initiative, adapt to change, and work in a team-oriented, patient-focused manner.
- Ability to interact courteously and professionally with employees at all levels.
Nice To Haves
- Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred but not required.
- Desire to gain industry knowledge and training.
Responsibilities
- Facilitate patient flow and assist the doctor with preliminary testing.
- Provide exceptional, professional customer service to patients in person and by phone; greet patients promptly and thank them when they leave.
- Practice urgency with patients’ time and the doctor’s schedule.
- Comply with company policies and procedures, including HIPAA.
- Verify patient information by interviewing patients; record medical history and current medications, and confirm the purpose of the visit.
- Enter patient data in the Electronic Medical Record (EMR).
- Observe pupils, muscles, visual acuity, and extraocular movements to check patients’ eye condition.
- Perform dilation, refraction, pressure checks, and diagnostic tests, including visual fields, OCT, GDX, IOL master, auto refractor, and topography.
- Verify medical and vision insurance.
- Communicate effectively with patients, doctors, and managers; respond to inquiries by phone, email, and in person.
- Perform general office duties and cleaning as assigned by the manager.
- Travel regularly to other offices within two hours of Lexington as needed.
Benefits
- Medical, vision, dental, and life insurance
- 401(k) with employer matching
- Paid time off
- Paid holidays
- Paid maternity leave
- Optical education reimbursement
- Competitive base pay
- Training provided
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
