Ophthalmic Imaging Specialist

ForTec Medical•Charlotte, NC

7d•Onsite

About The Position

ForTec Medical is hiring an Ophthalmic Imaging Technician in Charlotte or Raleigh, North Carolina. The role supports surgical laser procedures by preparing and delivering medical equipment, completing procedure logistics, and providing technical guidance to surgeons and staff. The specialist helps ensure procedures are completed successfully while delivering excellent customer service and following workplace, vehicle, and laser safety practices. The role may require overnight travel, particularly during training.

Requirements

Experience working with surgeons.
A solid understanding of eye anatomy and patient care.
A valid driver’s license and an acceptable driving record to drive a company vehicle.
Ability to meet assigned medical facilities’ credentialing requirements, which may include required immunizations, health screenings, background checks, and drug screens.
Ability to work independently with a high degree of accountability.
Ability to work a flexible schedule, including early mornings, late evenings, extended days due to surgery schedules, and travel time.
Ability to push, pull, and manipulate more than 50 pounds of medical equipment.
Ability to operate a pallet jack.
Professional demeanor.
Strong problem-solving skills and a solution-focused approach.
Strong communication and customer service skills.
Strong organizational skills, technical proficiency, and high attention to detail.
Basic computer and mobile phone texting skills.

Nice To Haves

Experience in ophthalmic procedures, including cataract, laser, and refractive procedures.
Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification.
Surgical Technician Certification or any JCAHPO certification.

Responsibilities

Provide logistics to prepare for, participate in, and complete surgical laser procedures.
Deliver medical equipment to hospitals and surgery centers.
Perform pre-operative checklists, sterilization, and laser calibrations.
Prepare case paperwork and the operating room.
Conduct laser inventories.
Demonstrate technical proficiency with the Catalys laser and related equipment.
Provide technical laser guidance to surgeons and staff before and during surgeries.
Review patient procedure requirements with the surgeon or staff before the case.
Support staff during the case and help ensure successful completion.
Provide service excellence to customers.
Enforce safe vehicle operations, safe workplace practices, and laser safety techniques.

Benefits

Company-paid holidays, a floating holiday, and paid time off.
Medical, dental, and vision insurance.
Short- and long-term disability insurance, life insurance, critical illness insurance, and accidental injury insurance.
Health and Wellness Program.
401(k) with company match.
Free financial advising and annual profit-sharing opportunities.
Free Teladoc account and employee assistance program.
Uniforms provided for field team members.
Referral bonuses and milestone awards.
Competitive bi-weekly salary plus overtime pay for work weeks exceeding 40 hours.