Ophthalmic Imaging Specialist

ForTec Medical•Raleigh, NC
•Onsite

About The Position

ForTec Medical is hiring an Ophthalmic Imaging Technician for Charlotte or Raleigh, North Carolina. The position supports surgical laser procedures by preparing and delivering equipment, completing pre-operative and equipment checks, and providing technical guidance to surgeons and staff before and during surgeries. The specialist helps ensure each case is prepared and completed successfully while providing excellent customer service and following safety practices. Occasional overnight travel is required, including two to three nights per week during training. The role requires schedule flexibility for early mornings, late evenings, extended days based on surgery schedules, and travel time.

Requirements

  • Ability to work independently with a high degree of accountability.
  • Ability to work a flexible schedule, including early mornings, late evenings, extended days due to surgery schedules, and travel time.
  • Ability to push, pull, and manipulate more than 50 pounds of medical equipment.
  • Ability to operate a pallet jack.
  • Professional demeanor.
  • Strong problem-solving skills and a solution-focused approach.
  • Outstanding communication and customer service skills.
  • Strong organizational skills.
  • Technical proficiency and high attention to detail.
  • Basic computer and mobile phone texting skills.
  • Valid driver’s license and acceptable driving record to drive a company vehicle.
  • Ability to meet credentialing requirements of assigned medical facilities, which may include required immunizations, health screenings, background checks, and drug screens, as applicable.

Nice To Haves

  • Experience working with surgeons.
  • Experience in ophthalmic procedures, including cataract, laser, and refractive procedures.
  • Solid understanding of eye anatomy and patient care.
  • Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification.
  • Surgical Technician certification or any JCAPHO certification.

Responsibilities

  • Provide logistics to prepare for, participate in, and complete surgical laser procedures.
  • Deliver medical equipment to hospitals and surgery centers.
  • Perform pre-operative checklists, sterilization, and laser calibrations.
  • Prepare case paperwork and the operating room.
  • Conduct laser inventories.
  • Demonstrate technical proficiency with the Catalys laser and related equipment.
  • Provide technical laser guidance to surgeons and staff before and during surgeries.
  • Provide service excellence to customers.
  • Review patient procedure requirements with the surgeon and staff before the case.
  • Support staff during the case and help ensure successful case completion.
  • Enforce safe vehicle operations, safe workplace practices, and laser safety techniques.

Benefits

  • Company-paid holidays, a floating holiday, and generous paid time off.
  • Medical, dental, and vision insurance.
  • Short- and long-term disability insurance, life insurance, critical illness insurance, and accidental injury insurance.
  • Health and Wellness Program.
  • 401(k) with company match.
  • Free financial advising.
  • Annual profit-sharing opportunities.
  • Free Teladoc account.
  • Employee assistance program.
  • Uniforms provided for field team members.
  • Referral bonuses and milestone awards.
  • Competitive bi-weekly salary plus overtime pay for work weeks exceeding 40 hours.
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