Ophthalmic Imaging Specialist
About The Position
ForTec Medical is hiring an Ophthalmic Imaging Specialist to support surgical laser procedures in Charlotte or Raleigh, North Carolina. The role provides logistics and technical support before, during, and after procedures, including delivering equipment to hospitals and surgery centers, preparing the operating room and case paperwork, completing pre-operative checklists, sterilizing and calibrating lasers, and conducting equipment inventories. The specialist demonstrates proficiency with the Catalys laser and related equipment, reviews procedure requirements with surgeons and staff, provides technical guidance, and supports the team during cases. The role also emphasizes customer service and safe vehicle, workplace, and laser practices. The position requires occasional overnight travel, including two to three nights per week during training. Work schedules may be flexible and include early mornings, late evenings, extended days based on surgery schedules, and travel time. The role requires the ability to push, pull, and manipulate more than 50 pounds of medical equipment and operate a pallet jack. Applicants must meet assigned medical facilities’ credentialing requirements, which may include immunizations, health screenings, background checks, and drug screens as required by the facility and permitted by law.
Requirements
- Experience working with surgeons.
- Solid understanding of eye anatomy and patient care.
- Occasional overnight travel is required; during training, travel is two to three nights per week.
- Valid driver’s license and acceptable driving record to operate a company vehicle.
- Ability to work independently with a high degree of accountability.
- Ability to work a flexible schedule, including early mornings, late evenings, extended days due to surgery schedules, and travel time.
- Ability to push, pull, and manipulate more than 50 pounds of medical equipment.
- Ability to operate a pallet jack.
- Professional demeanor.
- Strong problem-solving skills and a solution-focused approach.
- Strong communication and customer service skills.
- Strong organizational skills.
- Technical proficiency and high attention to detail.
- Basic computer and mobile phone texting skills.
- Ability to meet credentialing requirements of assigned medical facilities, which may include customer-required immunizations, health screenings, background checks, and drug screens as required by the facility and permitted by law.
Nice To Haves
- Experience in ophthalmic procedures, including cataract, laser, and refractive procedures.
- Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification.
- Surgical Technician Certification or any JCAHPO certification.
Responsibilities
- Provide logistics to prepare for, participate in, and complete surgical laser procedures.
- Deliver medical equipment to hospitals and surgery centers.
- Perform pre-operative checklists, sterilization, and laser calibrations.
- Prepare case paperwork and the operating room.
- Conduct laser inventories.
- Demonstrate technical proficiency with the Catalys laser and related equipment.
- Provide technical laser guidance to surgeons and staff before and during surgeries.
- Provide service excellence to customers.
- Review patient procedure requirements with the surgeon and staff before the case.
- Support staff during the case and help ensure successful completion.
- Enforce safe vehicle operations, safe workplace practices, and laser safety techniques.
Benefits
- Company-paid holidays, a floating holiday, and paid time off.
- Medical, dental, and vision insurance.
- Short- and long-term disability insurance, life insurance, critical illness insurance, and accidental injury insurance.
- Health and Wellness Program.
- 401(k) with company match.
- Free financial advising.
- Annual profit-sharing opportunities.
- Free Teladoc account.
- Employee assistance program.
- Uniforms provided for field team members.
- Referral bonuses and milestone awards.
- Competitive bi-weekly salary plus overtime pay for work weeks over 40 hours.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
