Ophthalmic Imaging Specialist
About The Position
ForTec Medical is hiring an Ophthalmic Imaging Technician in Charlotte or Raleigh, North Carolina. The role supports surgical laser procedures by preparing and transporting medical equipment, completing pre-operative checklists and sterilization, calibrating lasers, preparing case paperwork and operating rooms, and conducting equipment inventories. The specialist demonstrates technical proficiency with the Catalys laser and related equipment, provides technical guidance to surgeons and staff before and during surgeries, reviews procedure requirements, supports staff throughout each case, and helps ensure successful case completion. The role also requires excellent customer service and adherence to safe vehicle, workplace, and laser practices. Occasional overnight travel is required, including two to three nights per week during training. The schedule may involve early mornings, late evenings, extended days based on surgery schedules, and travel time.
Requirements
- Experience working with surgeons.
- Solid understanding of eye anatomy and patient care.
- Ability to work independently with a high degree of accountability.
- Ability to work a flexible schedule, including early mornings, late evenings, extended days due to surgery schedules, and travel time.
- Ability to push, pull, and manipulate more than 50 pounds of medical equipment.
- Ability to operate a pallet jack.
- Professional demeanor.
- Strong problem-solving skills and a solution-focused approach.
- Outstanding communication and customer service skills.
- Strong organizational skills.
- Technical proficiency and high attention to detail.
- Basic computer and mobile phone texting skills.
- Valid driver’s license and acceptable driving record to drive a Company vehicle.
- Ability to meet the credentialing requirements of assigned medical facilities, which may include required immunizations, health screenings, background checks, and drug screens, including marijuana/THC testing where required and permitted by law.
Nice To Haves
- Experience in ophthalmic procedures, including cataract, laser, and refractive experience.
- Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification.
- Surgical Technician Certification or any JCAHPO certification.
Responsibilities
- Provide logistics to prepare for, participate in, and complete surgical laser procedures.
- Deliver medical equipment to hospitals and surgery centers.
- Perform pre-operative checklists, sterilization, and laser calibrations.
- Prepare case paperwork and the operating room.
- Conduct laser inventories.
- Demonstrate technical proficiency with the Catalys laser and related equipment.
- Provide technical laser guidance to surgeons and staff before and during surgeries.
- Provide service excellence to customers.
- Review patient procedure requirements with the surgeon or staff before the case.
- Support staff during the case and help ensure successful case completion.
- Enforce safe vehicle operations, safe workplace practices, and laser safety techniques.
Benefits
- Company-paid holidays, a floating holiday, and paid time off.
- Medical, dental, vision, short- and long-term disability, life, critical illness, and accidental injury insurance.
- Health and Wellness Program.
- 401(k) with company match.
- Free financial advising.
- Annual profit-sharing opportunities.
- Free Teladoc account.
- Employee assistance program.
- Uniforms provided for field team members.
- Referral bonuses.
- Milestone awards.
- Competitive bi-weekly salary plus overtime pay for work weeks over 40 hours.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
