OPERATIONS TECHNICIAN III - PUB SEC
About The Position
The Operations Technician III – Federal OSP Fiber Maintenance provides oversight and guidance to ensure maintenance activities meet program and industry standards. The role leads outside plant (OSP) maintenance and splicing, develops preventive maintenance and restoration procedures, and performs fiber optic cable splicing, testing, installation, termination, troubleshooting, and repair in varied field environments. It also coordinates with construction subcontractors and OSP engineers, provides guidance and quality assurance to junior technicians, and ensures engineering documentation is accurately updated and returned for sign-off.
Requirements
- Associate degree in Engineering, Electronics, Software, or Networks; related technical or vocational education; or equivalent experience.
- Seven or more years of applicable work experience.
- Some local travel is required.
- Good verbal and written communication skills.
- Ability to stand or sit for hours in front of a splice machine.
- Clean driving record.
Nice To Haves
- Advanced proficiency using OTDRs for fiber characterization, fault isolation, loss analysis, and fiber optic network troubleshooting.
- Strong troubleshooting skills to identify, diagnose, and resolve fiber optic span issues, including signal degradation, fiber cuts, and excessive loss.
- Comprehensive knowledge of fiber optic infrastructure, including single-mode fiber.
- Hands-on experience with fusion splicing, ribbon splicing, and fiber restoration while maintaining high-quality workmanship and adherence to customer specifications.
- Experience supporting installation, maintenance, and testing of fiber optic networks in mission-critical or large-scale telecommunications environments.
- Ability to work independently in field environments while effectively coordinating with engineers.
- Advanced experience operating capstan cable pullers and associated cable placement equipment for fiber optic installation.
Responsibilities
- Lead aspects of OSP maintenance and splicing.
- Develop preventive maintenance and restoration procedures for OSP facilities.
- Splice and test fiber optic cable in all types of field environments.
- Communicate with construction subcontractors about proper procedures for placing outside cable plant.
- Interface with OSP engineers to determine the best course of action for repairs.
- Install racks and Fiber Distribution Panels (FDPs).
- Terminate fiber optic cables.
- Read and interpret Method of Procedures (MOPs), OSP drawings, and Optical Time Domain Reflectometer (OTDR) traces.
- Provide oversight and functional guidance to junior team members.
- Manually uncover manholes and handholes using hand tools in varied field environments.
- Conduct reel testing of new fiber optic cables.
- Troubleshoot issues relating to fiber plant.
- Provide quality assurance on work performed by junior installers and correct errors or omissions.
- Ensure engineered documentation is properly redlined and returned to OSP engineering for sign-off.
- Provide technical support, training, and quality assurance/control to technicians.
Benefits
- Comprehensive package featuring health, life, voluntary lifestyle benefits, and other perks supporting physical, mental, emotional, and financial wellbeing.
- Bonus structure may include short-term incentives, long-term incentives, and/or sales compensation.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
