FIELD TECHNICIAN III - PUB SEC

Lumen Technologies • Wichita, KS

3d • $64,668 - $86,190 • Onsite

About The Position

Lumen is hiring a Field Technician III to install, accept, maintain, troubleshoot, and decommission telecommunications transport and network equipment and services. The technician works independently under minimal supervision, may lead a team, and applies advanced technical knowledge and judgment to moderately complex assignments and projects. Duties may vary by geographic area and include responsibility for outside plant networks, including metro and long-haul fiber. The role also involves customer-premises equipment, power systems, project and vendor coordination, asset management, and preventive maintenance of network and critical infrastructure.

The work is performed both in buildings and outdoors, including at buried cable inspection locations, construction sites, and field facilities. Outdoor duties may occur in all weather conditions, noise levels, hazardous conditions, and across a full range of outdoor work surfaces. The position requires safe work practices and a valid state vehicle operator’s license with a satisfactory driving record. Rotational 24x7 on-call availability, standby, callouts, dispatch, and overtime are required as business needs dictate.

The stated base salary range for Kansas is $64,668–$86,190. Lumen describes a comprehensive package of health, life, voluntary lifestyle benefits, and other perks; further details are available during the selection process.

Requirements

• At least 5 years of technician experience in a telecommunications or data center environment.
• Technical experience and knowledge of standard telecommunications practices.
• Mastery of standard telecommunications practices and technologies, including transmission (DS0, POTS, DDS, FT1, DS1, E1, DS3, SONET/SDH), switching (SS7, trunking, signaling), and TCP/IP (Fast/Gigabit Ethernet, networking protocols, and router installation and configuration).
• Strong technical and mechanical background.
• Experience with current-generation transport equipment and critical infrastructure, including HVAC systems, high-voltage electrical systems, and DC power plants.
• Knowledge of locating fiber-optic cable, rights-of-way, and as-builts.
• Valid state vehicle operator’s license and a satisfactory driving record in accordance with applicable state law and the company fleet/vehicle safety program.
• Ability to work safely outdoors in all weather conditions, noise levels, hazardous conditions, and on varied outdoor surfaces.
• Availability for rotational 24x7 on-call duty, standby, callouts, dispatch, and required overtime.
• Ability to perform complex assignments requiring analysis of alternatives, innovation, judgment, and strong interpersonal skills.

Responsibilities

• Troubleshoot network equipment, replace defective equipment, coordinate with appropriate resources to isolate problems, and restore network service.
• Proactively identify potential network problem areas and help maintain network integrity.
• Perform outside plant work, including fiber quality testing and analysis of results.
• Install, change, decommission, and test transport, Ethernet, SONET, and IP network layers across available bandwidths.
• Install and test network and customer-premises equipment, including delivery and installation of end-user services.
• Use industry-standard software and hardware to locate, mark, and protect underground outside plant facilities accurately.
• Perform limited AC power work and DC power installations, including tertiary and BDCBB installations.
• Manage large Netbuild projects, including project management duties, vendor management, and purchase order creation.
• Oversee asset management and replenishment of on-site and truck materials; coordinate timely shipping and receiving of company and customer materials.
• Maintain tools, test sets, and network equipment.
• Perform Level 1 scheduled preventive maintenance and inspections on network and critical infrastructure equipment, including HVAC systems, high-voltage electrical systems, and DC power plants.
• Complete installation, decommissioning, and troubleshooting of next-generation and legacy network equipment and circuits.
• Locate underground fiber-optic cable accurately.
• Proactively monitor Lumen systems and perform preventive and demand maintenance of the network, critical infrastructure, and materials within allocated time and quality parameters.
• Follow personal safety policies, company motor-vehicle policies, and applicable fleet and vehicle safety requirements.
• Assist other personnel with field, installation, testing, maintenance, and materials activities as needed.

Benefits

• Comprehensive health, life, and voluntary lifestyle benefits, plus other perks supporting physical, mental, emotional, and financial wellbeing.
• Bonus structure information covering possible short-term incentives, long-term incentives, and/or sales compensation is available during the selection process.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed