FIELD TECHNICIAN III - PUB SEC

Lumen Technologies • Forest Park, GA

3d • $64,668 - $86,190 • Onsite

About The Position

Lumen is hiring a Field Technician III to install, test, maintain, and troubleshoot telecommunications transport, signaling, private-line, data, Ethernet, SONET, and IP network equipment and services. Working independently with minimal supervision, the technician may lead a team, apply expert knowledge in a specialty, and make decisions on complex assignments. The role includes responsibility for outside plant networks—including metro and long-haul fiber—within an assigned geographic area, as well as customer premise equipment and critical infrastructure. The technician may manage major network builds, vendors, purchase orders, asset processes, and materials. Work is performed in buildings and outdoors, including at buried-cable inspection locations, construction sites, and field facilities. Outdoor duties may involve all weather conditions, noise levels, hazardous conditions, and varied work surfaces. The role requires safe work practices, a valid state driver’s license and satisfactory driving record, and rotational 24x7 on-call availability, standby, call-outs, dispatch, and overtime as dictated by business needs.

Requirements

• At least 5 years of technician experience in a telecommunications or data-center environment.
• Technical experience and knowledge of standard telecommunications practices.
• Mastery of standard telecommunications practices and technologies, including transmission (DS0, POTS, DDS, FT1, DS1, E1, DS3, SONET/SDH), switching (SS7, trunking, signaling), and TCP/IP (Fast/Gigabit Ethernet, networking protocols, and router installation and configuration).
• Strong technical and mechanical background, including experience with current-generation transport equipment and telecommunications-facility infrastructure such as HVAC, high-voltage electrical systems, and DC power plants.
• Knowledge of locating fiber-optic cable, rights-of-way, and as-builts.
• Valid state vehicle operator’s license and a satisfactory driving record in accordance with applicable state law and the fleet/vehicle safety program.
• Ability to work safely outdoors in all weather conditions, noise levels, hazardous conditions, and on a range of outdoor work surfaces.
• Availability for rotational 24x7 on-call duty, standby, call-outs, dispatch, and overtime as dictated by business needs.
• Excellent interpersonal skills and ability to perform complex assignments involving analysis, innovation, and judgment.

Responsibilities

• Troubleshoot network equipment, replace defective equipment, coordinate with resources to isolate problems, and restore network service.
• Proactively identify potential problem areas to protect network and company integrity.
• Perform outside plant work, including fiber quality testing and analysis of results.
• Install, change, decommission, and test transport, Ethernet, SONET, and IP network layers across available bandwidths.
• Install and test network and customer premise equipment, including delivery of end-user services.
• Use industry-standard software and hardware to locate, mark, and protect underground outside plant facilities accurately.
• Perform limited AC power work and DC power installations, including tertiary and BDCBB.
• Manage large network builds and related project-management duties, vendors, and purchase orders.
• Oversee asset management and replenishment of on-site and truck materials; coordinate timely shipping and receiving of company and customer materials.
• Maintain tools, test sets, and network equipment.
• Perform Level 1 scheduled preventive maintenance and inspections on network and critical infrastructure equipment, including HVAC systems, high-voltage electrical systems, and DC power plants.
• Follow personal safety policies and procedures and company motor-vehicle policies.
• Complete installation, decommissioning, and troubleshooting of next-generation and legacy network equipment and circuits.
• Locate underground fiber-optic cable accurately.
• Proactively monitor Lumen systems and perform preventative and demand maintenance of the network, critical infrastructure, and materials within allocated time and quality parameters.
• Assist other personnel in completing assigned activities when needed.

Benefits

• Comprehensive package of health, life, and voluntary lifestyle benefits and other wellbeing perks.
• Bonus structure may include short-term incentives, long-term incentives, and/or sales compensation; details are available during the selection process.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed