FIELD TECHNICIAN III - PUB SEC

Lumen Technologies•Abilene, TX

About The Position

Lumen has an immediate opening for a Field Technician III. The role may cover a variety of functions depending on geographic-area needs. Working independently with minimal supervision and established guidelines, the technician may perform all Field Technician II functions, act as a team leader, and apply expert specialty knowledge and business acumen. The position handles installation, acceptance, maintenance, and troubleshooting of transport equipment, signaling, private line and data services, customer-premises equipment, and outside-plant network infrastructure, including metro and long-haul fiber. Assignments can be moderately complex or complex, require analysis, innovation, and judgment, and may involve independently making decisions that are not reviewed in advance. The technician installs, changes, decommissions, tests, and maintains network layers and equipment; supports network restoration and preventive maintenance; and performs fiber locating and testing. The role also includes limited AC power work, DC power installations, large netbuild and vendor management, purchase-order creation, asset and materials management, and scheduled inspections of network and critical infrastructure. Work occurs occasionally in buildings and outdoors at buried-cable inspection sites, construction sites, and field facilities. Outdoor work may take place in all weather, noise, and hazardous conditions and across a full range of outdoor surfaces. The role requires following safety and motor-vehicle policies and holding a valid state vehicle operator’s license with a satisfactory driving record. On-call availability is required 24x7 on a rotational basis; standby, call-outs, dispatch, and overtime are required as dictated by the business.

Requirements

At least 5 years of technician experience in a telecommunications or data-center environment.
Technical experience and knowledge of standard telecommunications practices.
Mastery of telecommunications practices and technologies, including transmission (DS0, POTS, DDS, FT1, DS1, E1, DS3, SONET/SDH), switching (SS7, trunking, signaling), and TCP/IP (Fast/Gigabit Ethernet, networking protocols, and router installation and configuration).
Strong technical and mechanical background.
Experience with current-generation transport equipment and telecommunications-facility infrastructure, including HVAC systems, high-voltage electrical systems, and DC power plants.
Knowledge of locating fiber-optic cable, rights-of-way, and as-builts.
Valid state vehicle operator’s license and satisfactory driving record in accordance with applicable state law and the fleet/vehicle safety program.
Ability to work outdoors in all weather conditions, noise levels, hazardous conditions, and on varied outdoor surfaces.
Availability for rotational 24x7 on-call duty, standby, call-outs, dispatch, and overtime as business needs require.

Responsibilities

Troubleshoot network equipment, remove and replace defective equipment, coordinate with appropriate resources, and help isolate and restore network service.
Proactively identify potential problem areas to protect network and company integrity.
Perform outside-plant network work, including fiber-quality testing and analysis of results, and assist other personnel as needed.
Install, change, decommission, and test transport, Ethernet, SONET, and IP network layers across available bandwidths.
Install and test network and customer-premises equipment, including delivery of end-user services.
Use industry-standard software and hardware to locate, mark, and protect underground outside-plant facilities accurately.
Perform limited AC power work and DC power installations, including tertiary and BDCBB.
Manage large netbuild projects, vendor activity, and purchase-order creation.
Oversee asset-management processes and replenishment of on-site and truck materials; coordinate timely shipping and receiving of company and customer materials.
Maintain tools, test sets, and network equipment.
Perform Level 1 scheduled preventive maintenance and inspections on network and critical-infrastructure equipment, including HVAC systems, high-voltage electrical systems, and DC power plants.
Complete installation, decommissioning, and troubleshooting of next-generation and legacy network equipment and circuits.
Perform underground fiber-optic cable locating.
Proactively monitor Lumen systems and carry out preventive and demand maintenance for the network, critical infrastructure, and materials within allocated time and quality parameters.
Follow personal safety procedures and company motor-vehicle policies; maintain the required valid state operator’s license and satisfactory driving record.
Provide rotational 24x7 on-call coverage, including standby, call-outs, dispatch, and overtime as business needs dictate.