Operations Technical Trainer (Swing Shift)

Pharmavite•Santa Clarita, CA
•$59,000 - $98,000

About The Position

The Operations Technical Trainer owns equipment and process training for an assigned department and shift, supporting other shifts as needed. This on-the-floor role ensures operators are trained correctly, consistently, and measurably, with training supporting safety, quality, and performance outcomes. The trainer is accountable for training execution, validation, and effectiveness within their area, and influences operator performance and adherence to standards without direct supervisory authority. The role works primarily on the production floor, with training also delivered in classrooms, demonstrations, or coaching sessions as needed. The position is scheduled from 3:00 p.m. to 11:30 p.m. and may require working other shifts. It supports training and process work in the Gummies or Packaging departments and collaborates with EHS, Quality, Operations, and Operations Excellence partners to meet applicable standards.

Requirements

  • High school diploma.
  • Three to five years of experience in a manufacturing environment.
  • At least one to two years of experience in a training or supervisory capacity.
  • Excellent interpersonal and communication skills, including the ability to collaborate with and influence cross-functional partners and handle disagreements constructively.
  • Ability to demonstrate manufacturing technical knowledge, deliver instruction, provide constructive feedback, and work with people with different learning preferences or styles.
  • Ability to conduct impartial practical tests, skill checks, and formal on-the-floor assessments.
  • Ability to independently plan, organize, and execute tasks according to schedules or priorities, and adapt to changing business priorities.
  • Ability to provide structured coaching and influence behavior change on the production floor.
  • Demonstrated technical knowledge of Pharmavite equipment and processes in the Gummies or Packaging departments.
  • Basic computer skills, including Cornerstone LMS, Microsoft Word, Excel, and PowerPoint.
  • Ability to move about an office or manufacturing area and perform the job safely.
  • May need to work other shifts as required.

Nice To Haves

  • Three to five years of experience conducting technical training in a manufacturing environment.
  • Experience or certification in the TWI Job Instruction methodology.

Responsibilities

  • Facilitate hands-on equipment and process training for operators in the assigned department and shift, supporting other shifts as needed.
  • Conduct and document skill assessments and recertifications.
  • Serve as the first point of contact for new-hire training in the area after orientation.
  • Use and update standardized training documents, including SOPs, Job Instructions, Job Instruction Breakdowns, and assessments; use the TWI Job Instruction methodology during instruction.
  • Monitor operators during production to verify process adherence and provide structured, documented coaching to close performance or knowledge gaps.
  • Retrain operators following process updates and facilitate and document training for One Point Lesson rollouts.
  • Track and report training effectiveness using defined metrics such as skill proficiency, error reduction, and training completion.
  • Validate that documented processes are trained and executed as designed; identify differences between standard work and actual practice and partner with leadership on procedure revisions as needed.
  • Collaborate with EHS, Quality, Operations, and Operations Excellence to provide training that follows GMP, GDP, safety, and operational standards.
  • Lead or support targeted training projects tied to business needs, such as changeover-time or error reduction.
  • Support process rollouts and updates through training plans and participate in continuous improvement efforts.
  • Conduct classes, tutorials, or help sessions individually or in groups, primarily on the production floor and also in a classroom or through demonstrations and coaching as needed.
  • Perform other related duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • 401(k) match.
  • Annual performance bonus may be included.
  • Other wellness benefits.
  • Recognition program.
  • Career development and learning opportunities.
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