About The Position

The role supports a complex communications system by configuring, integrating, and testing hardware and software, maintaining training-system operations, and teaching users how to operate the system. The trainer leads classroom and hands-on instruction, adapts explanations to different audiences, and develops training materials that reflect system updates and user feedback. The position also involves troubleshooting, coordinating with design teams and other stakeholders, and supporting system integration and training at different locations through occasional travel. An active TS/SCI with Poly clearance must be obtained and maintained.

Requirements

  • Bachelor’s degree and at least 6 years of prior relevant experience; or a graduate degree and at least 4 years of prior related experience; or, in lieu of a degree, at least 10 years of prior related experience.
  • Ability to obtain and maintain an active TS/SCI with Poly clearance.
  • Strong spoken and written communication skills.
  • Solid skills with Microsoft Word and PowerPoint.
  • Proficiency developing and working with Microsoft Excel spreadsheets and data.

Nice To Haves

  • Solid understanding of engineering principles, particularly verification and validation processes.
  • U.S. military training certifications.
  • Ability to work independently with limited direction.
  • Comfort working directly with customers and their leadership teams.
  • Willingness to learn through self-study, hands-on experience, and collaboration with teammates.
  • Proven ability to lead small, diverse teams in fast-paced environments while remaining humble and collaborative.
  • Experience explaining complex technical topics to audiences such as engineers, program managers, and customer leadership.
  • Train-the-trainer certifications.

Responsibilities

  • Set up, configure, and document hardware and software systems for testing, including loading custom and commercial software onto multiple platforms.
  • Develop and lead structured training sessions that help users understand and retain information.
  • Build, configure, troubleshoot, and integrate new and existing hardware packages to roll out upgrades, deploy applications, and enhance system capabilities.
  • Manage the hardware configuration process, master the system, and train others to use it effectively.
  • Support day-to-day training-system operations and keep systems running smoothly.
  • Manage training classes from start to finish, ensuring participants leave confident and capable.
  • Travel occasionally to support training and system integration at different locations.
  • Work with design teams to stay current on system updates and incorporate feedback into training materials.
  • Troubleshoot issues and support ongoing operations.
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