About The Position

The Senior Specialist, Technical Trainer/Mission Operations Trainer sets up, configures, tests, integrates, and documents complex communications systems involving hardware and software. The role supports ongoing system operations while incorporating new technology, upgrades, and applications into training and operational environments. A major focus is developing and leading classroom and hands-on training. The trainer explains complex technical material clearly, adapts instruction to different audiences and skill levels, and ensures participants can use the systems effectively. The position works with design teams to stay current on system updates, incorporates feedback into training materials, troubleshoots issues, and supports system readiness. Occasional travel is required to support training and system integration at other locations. The ability to obtain and maintain an active TS/SCI with Poly clearance is required.

Requirements

  • Bachelor’s degree and at least 6 years of prior relevant experience; or a graduate degree and at least 4 years of prior related experience; or, in lieu of a degree, at least 10 years of prior related experience.
  • Ability to obtain and maintain an active TS/SCI with Poly clearance.
  • Strong verbal and written communication skills.
  • Proficiency with Microsoft Word and PowerPoint.
  • Experience developing and working with Microsoft Excel spreadsheets and data.
  • Ability to explain complex technical topics to audiences with varying technical backgrounds.

Nice To Haves

  • Understanding of engineering principles, particularly verification and validation processes.
  • U.S. Military Training Certifications.
  • Ability to work independently and take initiative.
  • Comfort working directly with customers and their leadership teams.
  • Willingness to learn through self-study, hands-on experience, and collaboration with teammates.
  • Demonstrated ability to lead small, diverse teams in fast-paced environments while remaining collaborative.
  • Train-the-trainer certifications.
  • Military or government experience, including training teams on equipment and coordinating with units, contractors, or stakeholders.

Responsibilities

  • Set up, configure, and document hardware and software systems for testing, including loading custom and commercial software onto multiple platforms.
  • Develop and lead structured training sessions that help users understand and retain the material.
  • Build, configure, troubleshoot, and integrate new and existing hardware packages to roll out upgrades, deploy applications, and enhance system capabilities.
  • Manage the hardware configuration process, master the system, and train others to use it effectively.
  • Support day-to-day training system operations and keep systems running smoothly.
  • Manage training classes from beginning to end, ensuring participants leave confident and capable.
  • Travel occasionally to support training and system integration at different locations.
  • Work with design teams to stay current on system updates and incorporate feedback into training materials.
  • Troubleshoot issues and help maintain operational readiness.
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