Operations Team Member

Gateway Services•Louisville, KY
•Onsite

About The Position

The Operations Team Member works on-site at a Gateway Care Center, providing compassionate pet aftercare. The role helps ensure pets entrusted to the company's care are treated with dignity, respect, and attention to detail. No previous industry experience is required; training is provided. The position involves hands-on physical work in an active environment, including standing, walking, and lifting throughout the shift. Team members work with colleagues to meet daily production goals and should be comfortable working around deceased pets.

Requirements

  • Attention to detail.
  • Dependability and punctuality.
  • Ability to work well as part of a team.
  • Ability to follow safety procedures.
  • Comfort working around deceased pets.
  • Enjoyment of hands-on, physical work.
  • Pride in producing quality work.

Responsibilities

  • Operate cremation equipment according to established procedures.
  • Process and package cremated remains accurately and carefully.
  • Create memorial products such as paw prints and keepsakes.
  • Perform quality checks to ensure each order is completed correctly.
  • Maintain a clean, safe, and organized work environment.
  • Work with teammates to meet daily production goals.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) retirement savings plan with employer matching contributions.
  • Company-paid life insurance.
  • Company-paid long-term disability.
  • Paid vacation and company holidays.
  • Paid training and career development.
  • Employee Assistance Program (EAP).
  • Gateway CarePath emotional wellness and resilience program.
  • Health Savings Account and Flexible Spending Accounts.
  • Pet insurance.
  • Employee Discount Marketplace.
  • Career advancement opportunities.
  • Competitive hourly pay.
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