Operations Team Member

Gateway Services•Louisville, KY
•Onsite

About The Position

The Operations Team Member works at Pet Angel’s Gateway Care Center in Louisville, Kentucky, providing compassionate pet aftercare services. The role helps ensure that pets entrusted to the company’s care are treated with dignity, respect, and attention to detail. No previous industry experience is required; training is provided. This is an on-site, full-time position scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m., for 40 hours per week. Overtime is required based on business need. The work is active and involves standing, walking, and lifting throughout the shift.

Requirements

  • Enjoy hands-on, physical work.
  • Pay attention to detail.
  • Be dependable and punctual.
  • Work well as part of a team.
  • Follow safety procedures.
  • Be comfortable working around deceased pets.
  • Take pride in doing quality work.

Responsibilities

  • Operate cremation equipment according to established procedures.
  • Process and package cremated remains accurately and with care.
  • Create memorial products, including paw prints and keepsakes.
  • Perform quality checks to ensure orders are completed correctly.
  • Maintain a clean, safe, and organized work environment.
  • Work with teammates to meet daily production goals.

Benefits

  • Competitive hourly pay
  • Medical, dental, and vision coverage
  • 401(k) retirement savings plan with employer matching contributions
  • Company-paid life insurance
  • Company-paid long-term disability
  • Paid vacation and company holidays
  • Paid training and career development
  • Employee Assistance Program (EAP)
  • Gateway CarePath emotional wellness and resilience program
  • Health Savings Account and Flexible Spending Accounts
  • Pet insurance
  • Employee Discount Marketplace
  • Career advancement opportunities
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