Operations Team Lead

The Guitar Center Company • Brownsburg, IN

3d

About The Position

The Operations Team Lead contributes to company growth and profitability by assisting the supervisor in directing day-to-day functional operations. The role trains and directs department employees and temporary associates to help meet facility objectives, including meeting deadlines within quality parameters, providing value-added services, maintaining inventory integrity, complying with the WMS (PkMS), supporting process improvements and a safe work environment, fostering open communication, and leading by example.

Requirements

• Working knowledge of PkMS or a related Warehouse Management System.
• Ability to complete work assignments and projects in a timely and efficient manner with minimal follow-up.
• Strong written and verbal communication skills.
• Ability to effectively give and receive instructions.
• Proven reliability and a strong attendance record.
• Exceptional problem-solving skills and the ability to train and direct others in completing assigned tasks.
• Positive attitude, support for company goals, integrity, and ability to lead by example.
• Ability to work as part of a team and encourage others to achieve department goals.
• Must be Guitar Center certified to operate powered equipment, or willing and able to complete the certification process if selected.
• Ability to lift up to 50 lbs. regularly.
• Ability to stand for long periods and work in hot conditions during summer months.
• Demonstrated focus on safety, quality, and inventory management.

Responsibilities

• Assist the supervisor by directing and training employees within the work team to achieve production rates, quality, and store service goals.
• Monitor the work team for compliance with safety policies, housekeeping standards, and safe work behaviors.
• Keep the supervisor informed about production rates, training needs, performance issues, improvement suggestions, and personnel issues.
• Perform production work within the assigned work group at the established rate.
• Operate powered equipment to move and ship products as needed.
• Maintain records of product movement and task completion using the PkMS system.
• Perform other tasks as assigned by a supervisor or manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed