Operations Support Coordinator

Programmed Maintenance Services • Perth, WA

8d

About The Position

Programmed Facility Management is a leading provider of asset management, facilities maintenance, and project management services across a multitude of industries. Working with Programmed Facility Management means you will become part of the Programmed family: a company that encourages career development, supports flexibility, and cares about your personal wellbeing and safety. The Role: We currently require a highly driven and focused Operations Support Coordinator to join our Burswood team. As part of this role, you will assist in the overall administration & management of activities on a high-profile contract, ensuring the delivery of all required work in a safe, timely, and client-required manner, to support the delivery of Programmed Facility Management (PFM) Service Level Agreements (SLA) and quality standards.

Requirements

• Demonstrated proficiency in driving business capability improvement activities or lead role in client insights and/or innovation
• Exceptional written and verbal communication skills
• Commitment for continual learning and personal development
• Practical approach to solution development

Responsibilities

• Ensures administrative and support processes are adhered to in line with Programmed FM quality systems and procedures.
• Provides prompt responses to incoming requests, including via phone and email.
• Ensures that all administrative processes are completed in a timely and accurate manner.
• Ensures all information and documentation is safely stored in accordance with policy, considering the confidentiality and security requirements of the contract.
• Assists with generating and completing reports as required and ensures they meet specified timeframes and quality standards.
• Processes variation requests to ensure compliance with Programmed and contractual standards and seeks approval in line with contract requirements.
• Maintains an effective filing system.
• Supports the sustainability initiatives and programmes implemented within Programmed FM and Programmed.
• Provides feedback and participates in continuous improvement initiatives to assist the wider OCC in improving results in line with contractual obligations.
• Supports cultural initiatives and programmes implemented within Programmed FM and Programmed.
• Actively identifies hazards in the workplace and assists in mitigating or eliminating them.
• Ensures that required compliance-based activities are undertaken in a timely and satisfactory manner.

Benefits

• Competitive salary
• Salary sacrificing options
• Attractive benefits
• Long term career potential
• Paid parental leave
• Great discounts with selected retailers
• An Employee Assistance Program, which incorporates a tailored wellbeing initiative

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed