Operations Supervisor - Transportation (Supply Chain/Logistics)

Penske•Stockton, CA

79d•$70,304 - $83,600

About The Position

Penske Logistics is seeking an Operations Supervisor to lead staff at a single location and ensure customer requirements are met while achieving company goals and objectives. The role provides operational leadership to individual contributors and hourly employees, overseeing daily activities such as driver deliveries, trailer loading and unloading, and customer service operations in line with company service and cost objectives. The supervisor oversees people, systems, customer needs, equipment, and workforce scheduling; manages direct-report performance and corrective action up to written warnings; and participates in hiring and customer meetings as needed. The position leads transportation and logistics operations, supports associate training and development, ensures compliance with operating, financial, and safety requirements, manages fleet resources, and works to meet customer objectives and improve productivity. The salary range is $70,304–$83,600, and the role is eligible for a bonus based on individual and location performance. The schedule is either Sunday–Wednesday or Wednesday–Saturday, 10:00 a.m.–10:00 p.m.; flexibility is required during peak season, holidays, staffing shortages, and according to business needs.

Requirements

Demonstrated leadership qualities and strong interpersonal skills, including the ability to build rapport and maintain relationships with associates, company leadership, and internal and external customers.
Ability to work efficiently and independently with strong time-management and organizational skills.
Strong written and verbal communication skills and active listening ability.
Ability to manage problems, think critically, and make independent decisions.
Ability to drive process improvement and lead change.
Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
Ownership and responsibility to run the operation with a sense of urgency.
High school diploma or equivalent.
Regular, predictable, full attendance.
Willingness to travel as necessary and work the required schedule and location.
Willingness to complete a Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Ensure supervisors and associates are trained, competent, and understand how their work supports customer business objectives.
Communicate specific and measurable performance standards.
Interview hourly associates and provide hiring recommendations.
Monitor attendance, productivity, and performance; coach and counsel associates.
Motivate and engage associates through team accomplishments and recognition.
Supervise customer service, freight loading and unloading, dispatch, documentation, and procedure control.
Conduct team meetings and assist with training new associates.
Evaluate and recommend work-method changes to improve dispatch productivity.
Provide operational coverage when associates are absent or using time off.
Maintain working knowledge of site operating systems to ensure compliance and resolve exceptions.
Complete required records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including tracking MPG, returns, and damages.
Manage associates’ hours and activities to limit overtime and meet or exceed productivity targets.
Align daily operations with the location’s safety strategy and provide safety communication, training, feedback, and direction.
Ensure compliance with applicable regulations and company policies, and conduct safety observations.
Understand customer goals and work to meet or exceed expectations while communicating commitment to those goals.
Identify opportunities for continuous improvement.
Plan work assignments to use fleet equipment effectively and ensure associates understand safe, efficient equipment operation.
Coordinate equipment maintenance with vendors and Penske Truck Leasing, including preventive maintenance schedules.
Perform other projects and tasks as assigned by the supervisor.