Operations Supervisor - Night Shift Differential - Transportation (Supply Chain/Logistics)

Penske • Center Valley, PA

11d

About The Position

Penske Logistics is seeking an Operations Supervisor to lead staff at a single transportation and logistics location. The supervisor provides operational direction to individual contributors and hourly employees, ensuring daily work meets customer requirements and company service and cost objectives. This includes overseeing driver deliveries, freight loading and unloading, customer service, dispatch, documentation, workforce and equipment scheduling, and operating processes. The role is responsible for direct-report performance management, including corrective action and disciplinary decisions up to the written-warning level, and may participate in hiring and customer meetings.

The position supports Class A drivers and works Wednesday through Saturday from 6:00 PM to 6:00 AM. Transportation experience is preferred but not required. Operations Supervisors are eligible for a performance-based bonus of up to 12% of base salary and receive a $205 bi-weekly third-shift differential ($5,330 annually).

Requirements

• Demonstrated leadership qualities and strong interpersonal skills, including the ability to build rapport and maintain relationships with associates, company leadership, and internal and external customers.
• Ability to work efficiently and independently, with strong time-management and organizational skills.
• Strong written and verbal communication skills and active-listening ability.
• Ability to manage problems, think critically, and make independent decisions.
• Ability to drive process improvement and lead change.
• Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
• Ownership, responsibility, and a sense of urgency in running the operation.
• High school diploma or equivalent.
• Regular, predictable, full attendance.
• Willingness to travel as necessary and work the required schedule at the specified location.
• Completion of a Penske employment application and submission to a background investigation, including past employment, education, and criminal history, and drug screening.
• Ability to perform the physical and mental demands of the job, with reasonable accommodations where applicable.
• Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
• Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift and/or move up to 25 lb (12 kg).
• Vision abilities including close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

• Transportation background or experience.
• Bachelor’s degree.

Responsibilities

• Train and develop supervisors and associates, and ensure they understand how their work supports customer objectives.
• Communicate specific, measurable performance standards; interview hourly associates and recommend candidates for hire.
• Monitor attendance, productivity, and other performance standards, and coach and counsel associates.
• Motivate and engage associates by recognizing team accomplishments.
• Supervise customer service, freight loading and unloading, dispatch, documentation, and procedure control.
• Conduct team meetings and recommend work-method changes to improve dispatch productivity; assist with new-associate training.
• Provide operational coverage when associates are absent or using time off.
• Maintain working knowledge of site operating systems to support compliance and resolve exceptions.
• Complete required records and reports accurately and on time.
• Ensure compliance with financial policies and procedures, including tracking MPG, returns, and damages.
• Manage associates’ working hours and activities to limit overtime and meet or exceed productivity targets.
• Align daily operations with the location safety strategy; provide safety communication, training, feedback, and direction; conduct safety observations; and ensure regulatory and company-policy compliance.
• Understand location-specific customer goals and work to meet or exceed expectations; communicate the company’s commitment to customer objectives.
• Identify opportunities for continuous improvement.
• Plan work assignments for effective fleet-equipment use and promote safe, efficient equipment operation.
• Coordinate with vendors on equipment maintenance and with Penske Truck Leasing on scheduled preventive maintenance.
• Complete other projects and tasks as assigned by the supervisor.

Benefits

• Performance-based bonus eligibility of up to 12% of base salary at maximum performance.
• Bi-weekly third-shift differential of $205 ($5,330 annually).
• Company benefits plan for associates and their families; specific benefits are not listed in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED