Operations Supervisor - Los Angeles

Absolute International Security•Los Angeles, CA

22h•$22 - $26•Onsite

About The Position

Absolute International Security is seeking highly professional Operations Supervisors responsible for maintaining a safe and secure environment for clients, employees, visitors, and property. This position serves as a key operational leader responsible for overseeing field operations, supporting client relationships, developing personnel, and ensuring the consistent delivery of exceptional security services across multiple accounts. This role is ideal for a security professional ready to advance into a high-impact leadership position with increased responsibility, autonomy, and growth potential.

Requirements

Must be at least 26 years old for driving positions
Minimum 5 years of security supervisory, field operations, law enforcement, military, or leadership experience
Ability to pass a background check, drug screening, and additional client requirements
Ability to pass MVR driving requirements for driving positions
Strong leadership, organizational, and problem-solving abilities
Excellent verbal communication, customer service, and interpersonal skills
Ability to write clear and accurate reports
Proficiency with report writing, scheduling software, Microsoft Office, and basic computer applications
Ability to stand and walk for extended periods and perform physical tasks as required
Comfortable working outdoors, including during varied weather conditions
Must have reliable transportation
Must be dependable, committed to ethical conduct, and acts with integrity
Must be able to work independently and make sound decisions under pressure
Must maintain a clean, professional appearance and adhere to company grooming and uniform standards
Valid California Guard Card
Valid Government ID
Valid Driver's License
CPR/First Aid/AED Certification
Pepper Spray Certification
Baton Permit
Exposed Firearm License
Firearm Dealer Record of Sale (DROS)
High School Diploma or GED equivalent

Nice To Haves

Prior experience managing multiple locations, employees and operational priorities
Prior experience managing large teams and/or multiple client accounts
Knowledge of California BSIS regulations and compliance requirements
Security Guard Training Certificates
Bilingual (Spanish / Mandarin)

Responsibilities

Oversee daily security operations across multiple client locations
Conduct site inspections, quality assurance audits, and operational assessments
Ensure compliance with post orders, company policies, client requirements, and regulatory standards
Respond to operational issues, emergencies, staffing shortages, and client concerns
Monitor security personnel performance and implement corrective actions when necessary
Maintain operational readiness and ensure proper deployment of personnel
Lead, mentor, coach, and develop supervisors and security officers
Assist with recruiting, onboarding, training, and employee retention initiatives
Conduct performance evaluations and provide constructive feedback
Promote accountability, professionalism, teamwork, and a culture of excellence
Identify future leaders and support career development opportunities
Build and maintain strong professional relationships with clients
Serve as a point of contact for operational concerns and service requests
Ensure client expectations are consistently met or exceeded
Conduct client follow-ups and site visits to maintain service quality
Assist in resolving complaints and implementing service improvements
Prepare incident reports, operational summaries, and performance documentation
Review Daily Activity Reports (DARs) and ensure accuracy and completeness
Assist management with scheduling, staffing coordination, and workforce planning
Track operational trends and provide recommendations for continuous improvement
Communicate critical updates and field intelligence to executive management
Act as a visible deterrent to prevent rule violations, unsafe behavior, or criminal activity
Perform thorough routine patrols of the assigned area
Monitor entrance and departure of employees, visitors, and vehicles
Control access points and maintain visitor/vendor logs
Observe and report suspicious activities, safety hazards, maintenance concerns, or policy violations
Prepare clear and accurate incident reports, daily activity logs, and other required documentation
Communicate effectively over radio, phone, or in person with supervisors, dispatchers, and clients
Respond promptly to alarms, incidents, emergencies, and disturbances
Assist in evacuations and emergency procedures as required
Coordinate with law enforcement and emergency responders as needed
Maintain a clean, neat, and professional appearance at all times
Maintain authorized less-than-lethal equipment in compliance with company standards
Provide outstanding customer service while maintaining a safe and secure environment for all
Ability to drive a company patrol vehicle in a safe and defensive manner for driving positions
Follow post orders, site protocols, and all relevant company procedures