Branch Operations Supervisor Associate - Los Angeles, CA

Zions Bancorporation•Rancho Cucamonga, CA

1d•$72,968 - $81,075

About The Position

California Bank & Trust is seeking a Branch Operations Supervisor Associate to provide customer service and support assigned branches throughout Los Angeles and surrounding areas. The associate acts as a temporary Branch Service Manager, with assignments ranging from one day to several months. The role oversees day-to-day branch activities, including teller-line duties, new accounts, and branch operations, and may occasionally support back-office departments or special projects. Driving is an essential function, and candidates must have a valid driver’s license and a good driving record.

Requirements

Must be able to accept assignments throughout Los Angeles and surrounding areas, ranging in duration from one day to several months.
At least 4 years of branch banking experience, including assignments as a Senior Teller and intermediate-level new accounts; a combination of education and experience may meet job requirements.
Considerable working knowledge of the banking industry, processes, procedures, regulations, and products.
Ability to perform multiple branch job responsibilities.
Strong verbal and written communication skills.
Ability to deal effectively with people in various job capacities.
Ability to lead a team.
Valid driver’s license and good driving record.

Responsibilities

Support assigned branches throughout Los Angeles and surrounding areas by acting as a temporary Branch Service Manager.
Open and close branches, process daily reports, and provide approvals as needed.
Manage day-to-day branch activities, including teller-line duties, new accounts, and branch operations.
Resolve and respond to client service concerns, complex complaints, and questions.
Provide leadership and supervision to branch staff.
May be assigned to back-office departments.
May assist with special projects.
Ensure high-quality customer service goals are met.
May train staff on proper bank procedures.
Perform other duties as assigned.

Benefits

Medical, dental, and vision insurance starting day one.
Life and disability insurance.
Paid parental leave and adoption assistance.
Health Savings Account (HSA), Flexible Spending Account (FSA), and dependent care accounts.
Paid training.
Paid time off (PTO) and 11 paid federal holidays, plus applicable state holidays.
401(k) plan with company match.
Profit sharing.
Competitive compensation based on work experience.
Mental health benefits, including coaching and therapy sessions.
Tuition reimbursement for qualifying employees enrolled in an accredited degree program related to business needs, up to $5,250 per calendar year; employees are eligible upon hire.
Employee Ambassador preferred banking products.