Broista – Los Angeles, CA

Dutch Bros • Los Angeles, CA

1d • Onsite

About The Position

Dutch Bros Coffee is seeking a people-focused Broista to provide friendly, energetic service in a fast-paced, high-volume shop. The role centers on connecting with customers, helping them explore the menu, preparing high-quality drinks efficiently, and creating a positive experience on every visit. Broistas work closely with their crew, maintain a clean workspace, and follow food safety standards.

This is an active, physically demanding position that involves standing and moving quickly for shifts of up to 10 hours, working in all weather conditions, and potentially pushing, pulling, lifting, or carrying up to 65 pounds. Reliable transportation is needed to arrive on time for scheduled shifts and mandatory meetings. Training, certifications, and knowledge tests are provided to help employees meet Dutch Bros standards.

The role offers a base pay of $20.00 per hour plus tips, with reported average tips of $3.50 per hour based on 2025 reporting; actual tips may vary. The company describes opportunities for tuition reimbursement and career growth across its shops, headquarters, Emerging Talent Program, and warehouse/fulfillment operations. On-shift food and drinks, Dutch Bros merchandise, and giveaway items are also mentioned.

Requirements

• People-focused, with an interest in connecting with customers and making their day.
• Adaptable and able to work quickly while maintaining kindness during busy periods.
• Team-oriented and willing to support coworkers as needed.
• Positive and considerate, including during busy periods and inclement weather.
• Committed to growth and continuous improvement.
• Able to stand and move quickly during shifts of up to 10 hours.
• Able to push, pull, lift, or carry up to 65 pounds.
• Prepared to work in all weather conditions.
• Reliable transportation to arrive on time for scheduled shifts and mandatory meetings.

Responsibilities

• Greet customers warmly, make genuine connections, and help ensure each visit is welcoming and fun.
• Help customers navigate the menu and discover drinks they may enjoy.
• Represent Dutch Bros values, including kindness and positive engagement.
• Prepare high-quality drinks efficiently while keeping pace with a busy shop.
• Arrive on time for scheduled shifts and mandatory meetings, and communicate availability.
• Keep the workspace tidy and follow food safety standards.
• Support coworkers and contribute to a collaborative crew.
• Complete training, certifications, and knowledge tests to meet Dutch Bros standards.

Benefits

• Competitive base pay and tips; listed base pay is $20.00 per hour, with average tips reported as $3.50 per hour, which are not guaranteed.
• Tuition reimbursement opportunities.
• Career growth opportunities within shops, headquarters, the Emerging Talent Program, and warehouse/fulfillment operations.
• Free drinks and food while on shift.
• Dutch Bros merchandise and giveaway items.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed