Broista – Los Angeles, CA

Dutch Bros Coffee•Los Angeles, CA

About The Position

The Broista represents Dutch Bros Coffee by providing upbeat, welcoming customer service and preparing high-quality drinks in a fast-paced, high-energy shop. The role involves engaging with customers, helping them navigate the menu, working efficiently during busy periods, and contributing to a supportive, team-oriented crew. Broistas maintain a tidy workspace and follow food safety standards, while showing reliability, adaptability, and a positive attitude in varied weather conditions. The position includes training, certifications, and knowledge tests to help employees meet Dutch Bros standards. Shifts may last up to 10 hours. Compensation is $20.00 per hour in base pay, plus average tips of $3.50 per hour; actual tips may vary.

Requirements

  • Enjoy connecting with people and making customers' days better.
  • Adapt quickly, handle busy periods, and maintain a considerate attitude.
  • Be team-oriented and willing to support coworkers as needed.
  • Maintain a positive attitude and show up in inclement weather.
  • Be committed to personal growth and improvement.
  • Be able to work on your feet and move quickly in a fast-paced environment for shifts of up to 10 hours.
  • Be prepared to push, pull, lift, or carry up to 65 pounds.
  • Have reliable transportation to arrive on time for scheduled shifts and mandatory meetings.

Responsibilities

  • Greet customers warmly, make genuine connections, and create a kind and enjoyable visit.
  • Help customers navigate the menu and discover drinks they may enjoy.
  • Represent and embody Dutch Bros values.
  • Prepare high-quality drinks efficiently while keeping pace with a busy shop.
  • Arrive on time, communicate availability, and be ready to work when shifts begin.
  • Maintain a tidy workspace and follow food safety standards.
  • Support coworkers and contribute to a team-first work environment.
  • Attend scheduled shifts and mandatory meetings.

Benefits

  • Tuition reimbursement opportunities
  • Career growth opportunities within shops, headquarters, the Emerging Talent Program, and warehouse/fulfillment
  • Free drinks and food while on shift
  • Dutch Bros swag and giveaway items
  • Training and development, including certifications and knowledge tests
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