Operations Supervisor 601/ Brooklyn Park
About The Position
The Operations Supervisor directs the operation and maintenance of the natural gas system in accordance with established plans, policies, and procedures. Work may involve construction and maintenance, meter installation, welding, leak survey, cathodic protection, regulation, odorization, and/or measurement. The role ensures compliance with federal, state, and local regulations and supports a safe, adequate energy supply for customers. The supervisor coaches and develops employees, promotes strong individual and team performance, and contributes to Natural Gas Operations’ strategic goals. The position oversees departmental processes, records, budgets, work orders, training, equipment and materials, and customer relations. It also includes participation in emergency operations, weekly after-hours callout as required, and occasional overtime, rotating shifts, travel, and emergency callouts.
Requirements
- Business Administration degree from an accredited college or university, or equivalent years of service and leadership experience.
- At least 3 years of leadership experience in the delivery, distribution, or maintenance of natural gas systems or a related environment.
- Ability to operate a personal computer and common office equipment using manual dexterity.
- Ability to operate a motor vehicle safely, including driving daily or for extended periods and entering and exiting the vehicle unassisted.
- Ability to exert up to 10 pounds of force occasionally and minimal force frequently to move objects.
- Ability to communicate in writing and verbally, in person or using technical equipment such as a telephone.
- Ability to participate in the Emergency Operation Plan.
- Ability to be included in the random drug-screen pool for DOT safety-sensitive positions.
- Ability to work indoors in an office and outdoors at field sites, with occasional exposure to all weather conditions, equipment, and noise.
- Ability to work regular hours with occasional or mandatory overtime and, if required, rotating shifts.
- Ability to respond to emergency calls or callouts and occasionally return to work while off duty.
- Ability to travel overnight occasionally.
Nice To Haves
- Experience working with SAP.
Responsibilities
- Observe, coach, and develop employees to improve individual and team performance and foster a productive team environment.
- Conduct timely and effective performance discussions.
- Uphold the corporate affirmative action commitment and ensure compliance with applicable federal, state, and local laws.
- Implement and monitor Natural Gas Operations’ strategic plan, ensuring results are customer-driven, safe, cost-effective, and compliant with applicable codes, policies, and procedures.
- Develop department goals, expense and capital budgets, and collective bargaining contract administration in support of departmental and company objectives.
- Maintain departmental records and participate in internal and external audits as needed.
- Manage work orders and supervise departmental processes to ensure compliance with regulations.
- Support the creation and implementation of maintenance plans that meet regulator or code requirements.
- Coordinate fleet maintenance and maintain supplies of materials, equipment, tools, and other items needed to complete work.
- Evaluate and test new technology.
- Process invoices and expense reports and approve daily timesheets.
- Ensure employees are trained and qualified for their assigned activities.
- Collaborate with Engineering and other departments so system replacements, modifications, and repairs meet compliance requirements.
- Manage activities cost-effectively, maintain customer satisfaction, build positive relationships with internal and external customers, and resolve customer complaints promptly and constructively.
- Implement and administer policies and procedures that provide a safe environment for customers, employees, and the public.
- Supervise emergency situations that may occur at any time of day, night, or on weekends.
- Assume weekly after-hours callout as required, promote employee safety awareness, and ensure safety equipment is available.
- Participate in CenterPoint Energy’s Emergency Operation Plan.
Benefits
- Competitive pay
- Benefits eligibility beginning on the first day
- Medical, dental, and vision benefits
- Health Savings Account with a company contribution
- Health and dependent care Flexible Spending Accounts
- 401(k) Savings Plan with a dollar-for-dollar company match up to 6% and a company contribution of 3% regardless of employee contribution
- Flexible work schedule
- Paid holidays and paid time off
- Paid training
- Professional growth and development programs, including tuition reimbursement
- Life, AD&D, and disability coverage
- Employee Assistance Program
- Transit subsidies
- Discounts at fitness clubs and access to an on-site wellness center at the Houston headquarters
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What This Job Offers
Job Type
Full-time
Career Level
Manager
