Operations Supervisor - Transportation (Supply Chain/Logistics)

Penske • Flower Mound, TX

38d

About The Position

Penske Logistics is seeking an Operations Supervisor to lead transportation and logistics staff at a single location. The supervisor provides operational direction to individual contributors and hourly employees, ensuring daily work meets customer requirements and company service and cost objectives. Daily operations may include driver deliveries, loading and unloading trailers, dispatch, documentation, customer service, and workforce and equipment scheduling.

The role oversees most processes directly, including people, systems, customer needs, and equipment. The supervisor manages direct-report performance, makes corrective-action and disciplinary decisions up to the written-warning level, participates in hiring, and attends customer meetings as needed. The position also supports safety, financial controls, continuous improvement, customer experience, and effective fleet and asset use.

The stated schedule is Monday through Friday, 7:00 a.m. to 4:00 p.m., with hours varying according to business needs. The role is bonus eligible based on individual and location performance. A high school diploma or equivalent is required; a bachelor’s degree is preferred.

Requirements

• Demonstrated leadership qualities and strong interpersonal skills, including the ability to build rapport and maintain relationships with associates, company leadership, and internal and external customers.
• Ability to work efficiently and independently, with strong time-management and organizational skills.
• Strong written and verbal communication skills and ability to actively listen.
• Ability to manage problems, think critically, and make independent decisions.
• Ability to drive process improvement and lead change.
• Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
• Ownership and responsibility for running the operation with a sense of urgency.
• High school diploma or equivalent.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary and work the required schedule at the specified location.
• Must complete a Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
• Ability to read, communicate verbally and in writing, remember and analyze information, and understand instructions or guidelines.
• Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift or move up to 25 pounds.

Nice To Haves

• Bachelor’s degree.
• Management background.
• Strong communication, goal orientation, attention to detail, and demonstrated leadership skills.

Responsibilities

• Train and develop supervisors and associates, ensuring they are competent and understand how their work supports customer business objectives.
• Communicate specific, measurable performance standards and monitor attendance, productivity, and other performance measures; coach and counsel associates as appropriate.
• Interview hourly associates and provide hiring recommendations.
• Motivate and engage associates by recognizing team accomplishments.
• Supervise logistics operations, including customer service, freight loading and unloading, dispatch, documentation, and procedure control.
• Conduct team meetings and assist with training new associates.
• Evaluate and recommend changes to work methods to improve dispatch productivity.
• Provide relief coverage for operational duties when associates are absent or taking time off.
• Maintain working knowledge of site operating systems to support compliance and resolve exceptions; complete records and reports accurately and on time.
• Ensure compliance with financial policies and procedures, including tracking MPG, returns, and damages; manage work hours and activities to control overtime and meet productivity targets.
• Align daily management and associate activities with the location safety strategy; provide safety communication, training, feedback, and direction; conduct safety observations and ensure compliance with applicable regulations and company policies.
• Understand customer goals and objectives, work to meet or exceed expectations, and communicate the company’s commitment to helping customers achieve their objectives.
• Identify opportunities for continuous improvement.
• Plan work assignments for effective fleet use and help associates operate equipment safely and efficiently.
• Coordinate equipment maintenance with vendors and Penske Truck Leasing, including scheduled preventative maintenance.
• Complete other projects and tasks as assigned by the supervisor.

Benefits

• Bonus eligibility based on individual and location performance.
• Benefits plan for associates and their families; specific benefits are not listed in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED