Operations Supervisor - Mid Shift - Transportation (Supply Chain/Logistics)

Penske • Jersey City, NJ

25d • $56,200 - $74,500

About The Position

Penske Logistics is seeking an Operations Supervisor to lead transportation and logistics staff at a single location. The role provides operational direction to individual contributors and hourly workers, ensuring daily activities—including driver deliveries, trailer loading and unloading, and customer service—meet customer requirements and company service and cost objectives. The supervisor oversees people, systems, customer needs, equipment, and workforce and equipment scheduling; manages direct-report performance, including corrective action up to written warnings; and participates in hiring and customer meetings as needed. The schedule is Monday through Thursday, 2:00 p.m. to 10:00 p.m., and Friday, 4:00 p.m. to midnight, or as business needs arise. The position supports Class A drivers. Transportation experience is preferred but not required.

Requirements

• Demonstrated leadership qualities and strong interpersonal skills, including the ability to build and maintain relationships with associates, company leadership, and internal and external customers.
• Ability to work efficiently and independently, with strong time-management and organizational skills.
• Strong written and verbal communication skills and active-listening ability.
• Ability to manage problems, think critically, and make independent decisions.
• Ability to drive process improvement and lead change.
• Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
• Ownership and responsibility to run the operation with a sense of urgency.
• High school diploma or equivalent required.
• Regular, predictable, full attendance is an essential job function.
• Willingness to travel as necessary and work the required schedule and at the required location.
• Completion of a Penske employment application and submission to a background investigation, including past employment, education, and criminal history, and drug screening are required.

Nice To Haves

• Transportation experience is preferred but not required.
• Bachelor’s degree preferred.

Responsibilities

• Train and develop supervisors and associates, ensuring they understand performance standards and how their work supports customer objectives.
• Interview hourly associates and recommend candidates for hire.
• Monitor attendance, productivity, and other performance standards; coach and counsel associates; and motivate and recognize the team.
• Supervise customer service, freight loading and unloading, dispatch, documentation, and procedure control.
• Conduct team meetings, help train new associates, and recommend work-method changes to improve dispatch productivity.
• Provide relief coverage for operational duties when associates are absent or using time off.
• Maintain working knowledge of site operating systems to ensure compliance and resolve exceptions.
• Complete required records and reports accurately and on time.
• Ensure compliance with financial policies and procedures, including tracking MPG, returns, and damages.
• Manage associates' working hours and activities to limit overtime and meet or exceed productivity targets.
• Align daily management and associate activities with the location's safety strategy; provide safety communication, training, feedback, and direction; ensure regulatory and company-policy compliance; and conduct safety observations.
• Understand customer goals and work to meet or exceed expectations, communicating the company's commitment to helping customers achieve them.
• Identify opportunities for continuous improvement.
• Plan work assignments for effective fleet-equipment use and help associates operate equipment safely and efficiently.
• Work with vendors to maintain equipment and with Penske Truck Leasing to complete scheduled preventative maintenance.
• Complete other projects and tasks as assigned by the supervisor.

Benefits

• Company benefits plan for associates and their families.
• Performance- and location-based bonus eligibility; supervisors may earn up to 12% of base salary for maximum performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED