Operations Supervisor - Mid Shift - Transportation (Supply Chain/Logistics)

Penske • Jersey City, NJ

25d

About The Position

Penske Logistics is seeking an Operations Supervisor to provide operational leadership at a single transportation and logistics location. The supervisor leads staff and hourly workers to ensure customer requirements are met while achieving company goals and cost objectives. The role oversees daily activities including driver deliveries, trailer loading and unloading, dispatch, and customer service, and supervises people, systems, customer needs, equipment, and workforce and equipment scheduling. The supervisor manages direct-report performance, makes corrective-action and disciplinary decisions up to the written-warning level, participates in hiring, and attends customer meetings as needed.

The position supports Class A drivers and works a mid-shift schedule: Monday through Thursday, 2:00 p.m. to 10:00 p.m., and Friday, 4:00 p.m. to midnight, or as business needs arise. Transportation experience is preferred but not required. Operations Supervisors are eligible for a performance-based bonus of up to 12% of base salary, based on individual and location performance. The stated salary range is $56,200–$74,500.

Requirements

• Demonstrated leadership qualities and strong interpersonal skills, including the ability to build rapport and maintain relationships with associates, company leaders, and internal and external customers.
• Ability to work efficiently and independently with strong time-management and organizational skills.
• Strong written and oral communication skills and active-listening ability.
• Ability to work through problems, think critically, and make independent decisions.
• Ability to drive process improvement and lead change.
• Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
• Ownership and responsibility to run the operation with urgency.
• High school diploma or equivalent.
• Regular, predictable, full attendance.
• Willingness to travel as necessary and work the required schedule and at the specified location.
• Completion of the Penske employment application and required background investigation, including past employment, education, and criminal history, and drug screening.
• Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
• Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel; reach with hands and arms; and occasionally lift and/or move up to 25 pounds.
• Required vision abilities include close, distance, and peripheral vision, depth perception, and adjustment of focus.

Nice To Haves

• Transportation experience preferred but not required.
• Bachelor’s degree preferred.

Responsibilities

• Train and support supervisors and associates so they are competent and understand how their work contributes to customer objectives.
• Communicate specific, measurable performance standards.
• Interview hourly associates and provide hiring recommendations.
• Monitor attendance, productivity, and other performance standards; coach and counsel associates.
• Motivate and engage associates by recognizing team accomplishments.
• Supervise customer service, freight loading and unloading, dispatch, documentation, and procedural controls.
• Conduct team meetings and assist with training new associates.
• Evaluate and recommend work-method changes to improve dispatch productivity.
• Provide relief coverage for operational duties when associates are absent or taking time off.
• Maintain working knowledge of site operating systems to ensure compliance and resolve exceptions correctly.
• Complete required records and reports accurately and on time.
• Ensure compliance with financial policies and procedures, including tracking MPG, returns, and damages.
• Manage associate work hours and activities to limit overtime and meet or exceed productivity targets.
• Align daily management and associate activities with the location safety strategy; provide safety communication, training, feedback, and direction; ensure regulatory and company-policy compliance; and conduct safety observations.
• Understand location-specific customer goals and work to meet or exceed them, communicating the company’s commitment to helping customers achieve their objectives.
• Identify areas that could benefit from continuous improvement.
• Plan work assignments for effective use of fleet equipment and ensure associates understand safe and efficient equipment operation.
• Coordinate with vendors on equipment maintenance and with Penske Truck Leasing on preventive-maintenance schedules.
• Complete other projects and tasks assigned by the supervisor.

Benefits

• Benefits plan for associates and their families.
• Performance-based bonus eligibility of up to 12% of base salary, based on individual and location performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED