Operations Supervisor - Warehouse (Supply Chain/Logistics)

Penske•Swedesboro, NJ

58d•$56,200 - $74,500•Onsite

About The Position

Penske Logistics is seeking an Operations Supervisor to provide leadership at a single warehousing location. The supervisor directs individual contributors and the hourly workforce to ensure daily tasks meet customer requirements, company service standards, and cost objectives. Duties include overseeing trailer loading and unloading, cross-docking, customer service, workforce and equipment scheduling, and operational compliance. The role involves making corrective-action and disciplinary decisions up to the written-warning level, participating in hiring, and attending customer meetings as needed. The position supervises people, logistics operations, financial controls, safety, customer experience, and fleet or warehouse assets. It includes monitoring performance and attendance, training and coaching associates, managing work hours and productivity, conducting safety observations, identifying continuous-improvement opportunities, and ensuring equipment is used safely and maintained. The supervisor may provide relief coverage for operational duties when associates are absent or on time off, and may take on other projects assigned by the manager. The schedule is Sunday through Wednesday, 8:00 a.m. to 8:00 p.m.; hours may vary depending on business needs. The role is bonus eligible based on individual and location performance. The listed salary range is $56,200–$74,500, plus a shift differential of $127.00. Penske describes an associate benefits plan and directs candidates to its benefits site for details.

Requirements

2–4 years of related functional experience.
High school diploma or equivalent required.
Strong written and oral communication skills and the ability to actively listen.
Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
Demonstrated ownership and responsibility to run operations with a sense of urgency.
Ability to build rapport and relationships with associates and external customers at all levels.
Effective time-management and organizational skills.
Ability to manage problems and make decisions independently.
Ability to drive process improvement and lead change.
Regular, predictable, full attendance is an essential job function.
Willingness to travel as necessary and work the required schedule at the specified location.
Must complete a Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
Must be able to read, communicate verbally and/or in writing, remember and analyze information, and remember and understand instructions or guidelines.
Must be able to stand, walk, and sit; frequently use hands to touch, handle, and feel; reach with hands and arms; and occasionally lift and/or move up to 25 pounds (12 kilograms).
Must have the vision abilities required for close vision, distance vision, peripheral vision, depth perception, and adjustment of focus.

Nice To Haves

Bachelor’s degree preferred.
Experience with an inventory management system preferred.
Transportation management background.
Strong communicator, goal-oriented, detail-oriented, with demonstrated leadership skills.
Experience supporting Class A drivers.

Responsibilities

Ensure supervisors and associates are trained, competent, and understand how their work supports customer business objectives.
Communicate specific and measurable performance standards.
Interview hourly associates and recommend candidates for hire.
Monitor attendance, productivity, and other performance standards; coach and counsel associates.
Motivate and engage associates through team accomplishments and recognition.
Supervise customer service, freight loading and unloading, dispatch, documentation, and procedure control.
Conduct team meetings and assist with training new associates.
Evaluate and recommend work-method changes to improve warehouse productivity.
Provide relief coverage for operational duties when associates are absent or using time off.
Maintain working knowledge of site operating systems to ensure compliance and resolve exceptions correctly.
Complete required records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
Manage associate working hours and activities to minimize overtime and meet or exceed productivity targets.
Align day-to-day management and associate activities with the location safety strategy.
Provide safety communication, training, feedback, and direction; ensure compliance with applicable regulations and company policies; conduct safety observations.
Understand location-specific customer goals and work to meet or exceed expectations.
Communicate the company's commitment to helping customers meet their objectives.
Identify areas that could benefit from continuous-improvement efforts.
Plan work assignments for effective warehouse-equipment use and ensure associates understand safe and efficient equipment operation.
Work with vendors to ensure equipment is maintained.
Complete other projects and tasks assigned by the manager.