Operations Supervisor - Night Shift - $5K Sign on Bonus - Transportation (Supply Chain/Logistics)

Penske•Lawrenceville, GA

123d

About The Position

Penske Logistics is seeking an Operations Supervisor to lead staff at a single transportation and logistics location, supervise drivers and hourly employees, and ensure customer requirements are met while achieving company goals. The role provides operational leadership for daily driver deliveries, trailer loading and unloading, dispatch, documentation, customer service, workforce scheduling, and equipment scheduling. The supervisor directly manages processes and people, oversees performance management of direct reports, and may make corrective-action and disciplinary decisions up to the written-warning level. The role also participates in hiring and customer meetings as needed. The schedule is Wednesday through Saturday, 7:30 p.m. to 7:30 a.m.; hours may vary based on business needs. The position requires willingness to travel as necessary and to work the required schedule at the designated location. A $5,000 sign-on bonus is stated in the job title. Penske describes its benefits plan as supporting associates and their families, with further details available through its benefits website.

Requirements

Demonstrated leadership qualities and strong interpersonal skills, including the ability to build rapport and maintain relationships with associates, company leadership, and internal and external customers.
Ability to work efficiently and independently with strong time-management and organizational skills.
Strong written and oral communication skills and active-listening ability.
Ability to manage problems, think critically, and make independent decisions.
Ability to drive process improvement and lead change.
Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
Ownership and responsibility to run the operation with a sense of urgency.
High school diploma or equivalent.
Regular, predictable, full attendance.
Willingness to travel as necessary and work the required schedule at the specific location.
Completion of the Penske employment application and submission to a background investigation, including past employment, education, and criminal history, and drug screening.
Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel; reach with hands and arms; and occasionally lift and/or move up to 25 pounds.
Vision abilities including close vision, distance vision, peripheral vision, depth perception, and adjustment of focus.

Nice To Haves

Bachelor’s degree preferred.
Transportation management background, strong communication, goal orientation, attention to detail, demonstrated leadership skills, and experience supporting Class A drivers.

Responsibilities

Train and develop supervisors and associates so they are competent and understand how their work supports customer objectives.
Communicate specific, measurable performance standards.
Interview hourly associates and provide hiring recommendations.
Monitor attendance, productivity, and other performance standards; coach and counsel associates.
Motivate and engage associates through team accomplishments and recognition.
Supervise customer service, freight loading and unloading, dispatch, documentation, and procedure control.
Conduct team meetings and assist with training new associates.
Evaluate and recommend work-method changes to improve dispatch productivity.
Provide operational coverage when associates are absent or taking time off.
Maintain working knowledge of site operating systems to support compliance and resolve exceptions.
Complete required records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including tracking MPG, returns, and damages.
Manage associates' work hours and activities to control overtime and meet or exceed productivity targets.
Align day-to-day management and associate activities with the location's safety strategy.
Provide safety communication, training, feedback, and direction; conduct safety observations.
Ensure compliance with applicable regulations and company policies and procedures.
Understand location-specific customer goals and work to meet or exceed expectations.
Communicate the company's commitment to helping customers meet their objectives and identify opportunities for continuous improvement.
Plan work assignments for effective fleet-equipment use and ensure associates understand safe and efficient equipment operation.
Coordinate equipment maintenance with vendors and Penske Truck Leasing, including scheduled preventative maintenance.
Complete other projects and tasks assigned by the supervisor.