Operations Supervisor - Warehouse (Supply Chain/Logistics) 2nd Shift

Penske•San Antonio, TX

88d

About The Position

Penske Logistics is seeking an Operations Supervisor to provide leadership at a single warehousing location. The role directs individual contributors and hourly staff to ensure daily activities meet customer requirements and company goals, services, and cost objectives. Responsibilities include overseeing loading and unloading, cross-docking, customer service, workforce and equipment scheduling, and operational compliance. The supervisor makes corrective-action and disciplinary decisions up to the written-warning level, participates in hiring, and attends customer meetings as needed. The role is bonus eligible based on individual and location performance. This is a second-shift role. Leaders must be present 30 minutes before the shift starts and may need to work an off shift when required. Flexibility is required during peak season, holidays, short staffing, and as business needs dictate. The supervisor may also provide operational coverage when associates are absent or using time off.

Requirements

2–4 years of related functional experience.
High school diploma or equivalent.
Strong written and oral communication skills and ability to actively listen.
Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
Demonstrated ownership and responsibility for running operations with a sense of urgency.
Ability to build rapport and relationships with associates and external customers at all levels.
Effective time-management and organizational skills.
Ability to manage problems and make decisions independently.
Ability to drive process improvement and lead change.
Regular, predictable, full attendance is an essential function of the job.
Willingness to travel as necessary and work the required schedule at the specified location.
Completion of the Penske employment application and submission to a background investigation, including past employment, education, and criminal history, and drug screening.
Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel; reach with hands and arms; and occasionally lift and/or move up to 25 pounds (12 kg).
Vision abilities including close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Bachelor’s degree preferred.
Experience with an inventory management system preferred.

Responsibilities

Establish and maintain training and competency for supervisors and associates, ensuring staff understand how their work supports customer objectives.
Communicate specific, measurable performance standards.
Interview hourly associates and recommend candidates for hire.
Monitor attendance, productivity, and other performance standards; coach and counsel associates.
Motivate and engage associates through team accomplishments and recognition.
Supervise logistics operations, including customer service, freight loading and unloading, dispatch, documentation, and procedure control.
Conduct team meetings.
Evaluate and recommend changes to work methods to improve warehouse productivity, and assist with training new associates.
Provide relief coverage for operational duties when associates are absent or on time off.
Maintain working knowledge of site operating systems to ensure compliance and resolve exceptions correctly.
Complete required records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
Consider the impact of decisions on profitability.
Manage associates’ working hours and activities to minimize overtime and meet or exceed productivity targets.
Align daily management and associate activities with the location safety strategy.
Provide communication, training, feedback, and direction to promote safe performance.
Ensure compliance with regulatory requirements and company policies and procedures.
Conduct safety observations.
Understand location-specific customer goals and work to meet or exceed expectations.
Communicate the company’s commitment to helping customers meet their objectives.
Identify opportunities for continuous improvement.
Plan work assignments to use warehouse equipment effectively.
Ensure hourly associates understand safe and efficient equipment operation.
Coordinate with vendors to maintain equipment.
Complete other projects and tasks as assigned by the manager.