About The Position

Penske Logistics is seeking an experienced leader to provide operational leadership at a single warehousing location. The Operations Supervisor directs individual contributors and the hourly workforce to ensure daily work meets customer requirements and company service and cost objectives. Duties include overseeing loading and unloading, cross-docking, customer service, workforce and equipment scheduling, and operational compliance. The role involves making corrective-action and disciplinary decisions up to the written-warning level, participating in hiring, and attending customer meetings as needed. The supervisor is responsible for developing and engaging associates, maintaining performance standards, supporting safe and efficient operations, managing productivity and overtime, and identifying process-improvement opportunities. The position is bonus-eligible based on individual and location performance. The scheduled shift is Friday through Sunday, 7:00 a.m. to 7:30 p.m. Leadership members must arrive 30 minutes before the shift and may need to work off-shift. Flexibility is required during peak season, holidays, short-staffed periods, and as business needs require.

Requirements

  • 2–4 years of related functional experience.
  • High school diploma or equivalent.
  • Strong written and oral communication skills and ability to actively listen.
  • Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
  • Ability to take ownership and responsibility for running the operation with a sense of urgency.
  • Ability to build rapport and relationships with associates and external customers at all levels.
  • Efficient time-management and organizational skills.
  • Ability to manage problems and make independent decisions.
  • Ability to drive process improvement and lead change.
  • Regular, predictable, full attendance is an essential function of the job.
  • Willingness to travel as necessary and work the required schedule at the specified location.
  • Completion of the Penske employment application and submission to a background investigation, including past employment, education, and criminal history, and drug screening.
  • Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
  • Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift and/or move up to 25 pounds (12 kg).
  • Vision abilities including close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

  • Bachelor’s degree.
  • Experience with an inventory management system.

Responsibilities

  • Ensure supervisors and associates are trained, competent, and understand how their work relates to customer business objectives.
  • Communicate specific and measurable performance standards.
  • Interview hourly associates and provide hiring recommendations.
  • Monitor attendance, productivity, and other performance standards; coach and counsel associates.
  • Motivate and engage associates by focusing on team accomplishments and recognition.
  • Supervise customer service, freight loading and unloading, dispatch, documentation, and procedure control.
  • Conduct team meetings and assist with training new associates.
  • Evaluate and recommend work-method changes to improve warehouse productivity.
  • Provide relief coverage for operational duties when associates are absent or using time off.
  • Maintain working knowledge of site operating systems to ensure compliance and resolve exceptions.
  • Complete required records and reports accurately and on time.
  • Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
  • Manage associates’ working hours and activities to minimize overtime and meet or exceed productivity targets.
  • Align day-to-day management and associate activities with the location safety strategy.
  • Provide communication, training, feedback, and direction to support safe performance; ensure compliance with regulatory requirements and company policies; and conduct safety observations.
  • Understand customer goals and work to meet or exceed them, communicate the company’s commitment to customer objectives, and identify opportunities for continuous improvement.
  • Plan work assignments for effective use of warehouse equipment and help associates operate equipment safely and efficiently.
  • Work with vendors to ensure equipment is maintained.
  • Complete other projects and tasks as assigned by the manager.

Benefits

  • $5,000 sign-on bonus.
  • Bonus eligibility based on individual and location performance.
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