Transportation & Logistics - Operations Supervisor [110]
About The Position
TCI Transportation is seeking an experienced Operations Supervisor to lead day-to-day transportation operations, support professional drivers, and deliver safe, efficient, dependable service. The role oversees dispatch and route execution, develops the driver team, monitors operational performance, resolves customer issues, supports fleet uptime, and ensures compliance with safety and transportation regulations. The position uses transportation technology and works to continuously improve safety, productivity, driver performance, customer satisfaction, and operational execution. The schedule is Sunday through Friday, with Tuesdays and Saturdays off. The stated start time is 10:00 a.m., with an end time of 6:00 p.m.; shifts are typically 10 hours. Compensation is an annual base salary of $62,000–$65,000 plus performance incentives.
Requirements
- Transportation, logistics, or fleet leadership experience.
- Strong knowledge of DOT, FMCSA, and Hours of Service regulations.
- Dispatch and scheduling experience.
- Excellent communication and leadership skills.
- Experience coaching, mentoring, and developing employees.
- Strong organizational skills and attention to detail.
- Proficiency with Microsoft 365 and Transportation Management Systems (TMS).
- Ability to prioritize and solve problems in a fast-moving operation.
- Commitment to safety, accountability, customer service, and operational excellence.
Responsibilities
- Oversee daily dispatch activity and ensure routes are executed safely, efficiently, and on time.
- Recruit, hire, coach, mentor, and support professional drivers.
- Monitor key performance indicators, identify improvement opportunities, and improve productivity and service.
- Maintain customer communication, resolve issues, and meet customer expectations.
- Ensure adherence to DOT, FMCSA, Hours of Service, and company safety requirements.
- Partner with Maintenance to address equipment needs and maximize fleet uptime.
- Use transportation systems and technology, including Samsara, McLeod, Microsoft 365, and Tenstreet.
- Continuously improve safety, productivity, driver performance, customer satisfaction, and overall operational execution.
Benefits
- Medical, dental, and vision insurance.
- 401(k) with company match.
- Paid time off and paid holidays.
- Career advancement opportunities.
- Leadership development.
- Family-owned culture.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
