Operations Supervisor - Warehouse (Supply Chain/Logistics)

Penske•Grand Prairie, TX

28d

About The Position

Penske Logistics is seeking an Operations Supervisor to provide leadership at a single warehousing location. The role directs individual contributors and the hourly workforce to ensure customer requirements are met while achieving company goals and objectives. The supervisor oversees daily operational tasks such as trailer loading and unloading, cross-docking, and customer service, while meeting service and cost objectives. The position supervises processes including workforce and equipment scheduling, makes corrective-action and disciplinary decisions up to the written-warning level, participates in hiring, and attends customer meetings as needed. The schedule is Sunday through Wednesday, starting at 5:00 AM and continuing until work is completed; hours vary based on business needs. The role is bonus eligible based on individual and location performance.

Requirements

2–4 years of related functional experience.
High school diploma or equivalent.
Strong written and oral communication skills and active listening ability.
Advanced computer skills, including Microsoft Word, Excel, Outlook, and PowerPoint.
Demonstrated ownership and responsibility, with a sense of urgency in running the operation.
Ability to build rapport and relationships with associates and external customers at all levels.
Efficient time-management and organizational skills.
Ability to work through problems and make independent decisions.
Ability to drive process improvement and lead change.
Regular, predictable, full attendance is an essential function of the job.
Willingness to travel as necessary and work the required schedule and at the specified location.
Completion of the Penske employment application and successful completion of background investigation and drug screening are required.
Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift or move up to 25 pounds/12 kilograms.
Vision abilities include close, distance, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Bachelor’s degree.
Experience with an inventory management system.

Responsibilities

Ensure supervisors and associates are trained, competent, and understand how their work supports customer business objectives.
Communicate specific and measurable performance standards.
Interview hourly associates and provide hiring recommendations.
Monitor attendance, productivity, and performance; coach and counsel associates.
Motivate and engage associates through team accomplishments and recognition.
Supervise customer service, freight loading and unloading, dispatch, documentation, and procedure control.
Conduct team meetings and assist with training new associates.
Evaluate and recommend work-method changes to improve warehouse productivity.
Provide operational coverage when associates are absent or taking time off.
Maintain working knowledge of site operating systems to ensure compliance and resolve exceptions.
Complete records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including inventory accuracy and control, returns, and damages.
Manage associate work hours and activities to minimize overtime and meet or exceed productivity targets.
Align daily management and associate activities with the location safety strategy.
Provide safety communication, training, feedback, and direction; conduct safety observations and ensure compliance with regulations and company policies.
Understand location-specific customer goals and work to meet or exceed expectations.
Communicate the company's commitment to helping customers achieve their objectives.
Identify opportunities for continuous improvement.
Plan work assignments for effective use of warehouse equipment and ensure associates understand safe, efficient equipment operation.
Coordinate with vendors to maintain equipment.
Complete other projects and tasks as assigned by the manager.