Operations Supervisor - Transportation (Supply Chain/Logistics)

Penske•Elizabethtown, KY

109d•Onsite

About The Position

Penske Logistics is seeking an Operations Supervisor to lead staff at a single transportation and logistics location. The role provides operational leadership to individual contributors and hourly employees, ensuring daily work—including driver deliveries, trailer loading and unloading, and customer service—is completed consistently with company services, customer requirements, and cost objectives. The supervisor oversees people, systems, customer needs, equipment, and workforce and equipment scheduling; manages direct-report performance and corrective action up to written warnings; and participates in hiring and customer meetings as needed. The position is bonus eligible based on individual and location performance. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., with overnight and weekend on-call shifts. Flexibility is required during peak season, holidays, staffing shortages, and as business needs require. The role may require travel and work at the specified location.

Requirements

Demonstrated leadership qualities and strong interpersonal skills, including the ability to build rapport and maintain relationships with associates, company leadership, and internal and external customers.
Ability to work efficiently and independently, with strong time-management and organizational skills.
Strong written and oral communication skills and active listening ability.
Ability to manage problems, think critically, and make independent decisions.
Ability to drive process improvement and lead change.
Proficiency with Microsoft Word, Excel, Outlook, and PowerPoint.
Ownership and responsibility to run the operation with a sense of urgency.
High school diploma or equivalent required.
Regular, predictable, full attendance is an essential function of the job.
Willingness to travel as necessary and work the required schedule at the specified location.
Must complete the Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
Ability to read, communicate verbally and/or in writing, remember and analyze information, and understand instructions or guidelines.
Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift and/or move up to 25 pounds (12 kg).
Vision abilities including close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Train and develop supervisors and associates, ensuring they understand how their work supports customer objectives and that performance standards are specific and measurable.
Interview hourly associates and recommend candidates for hire.
Monitor attendance, productivity, and other performance standards; coach and counsel associates.
Motivate and engage associates, recognizing team accomplishments.
Supervise logistics operations, including customer service, freight loading and unloading, dispatch, documentation, and procedure control.
Conduct team meetings and help train new associates.
Evaluate and recommend changes to work methods to improve dispatch productivity.
Provide operational coverage when associates are absent or taking time off.
Maintain working knowledge of site operating systems to support compliance and resolve exceptions.
Complete records and reports accurately and on time.
Ensure compliance with financial policies and procedures, including tracking MPG, returns, and damages.
Manage associate working hours and activities to limit overtime and meet or exceed productivity targets.
Align daily operations and associate activities with the location safety strategy; provide safety communication, training, feedback, and direction; and conduct safety observations.
Ensure compliance with applicable regulatory requirements and company policies and procedures.
Understand location-specific customer goals, work to meet or exceed expectations, and communicate commitment to customer objectives.
Identify opportunities for continuous improvement.
Plan work assignments for effective use of fleet equipment and guide associates on its safe and efficient operation.
Coordinate with vendors to maintain equipment and with Penske Truck Leasing to complete preventive maintenance schedules.
Undertake other projects and tasks assigned by the supervisor.