Operations Supervisor – Hauling – Alma, MI

Granger Waste ServicesAlma, MI
Onsite

About The Position

We are seeking an Operations Supervisor for our hauling team in Alma, MI. This is a full-time, exempt, on-site position with a competitive salary based on experience. The role involves leading direct reports, managing daily operations, ensuring safety, and coordinating staffing and schedules to maintain efficient route operations and excellent customer service. The position requires flexibility to handle issues outside normal hours and occasional Saturday work. This is a safety-sensitive position.

Requirements

  • Minimum 1 year of experience in the waste industry or a related field.
  • CDL-B with airbrakes and forklift license required (or ability and willingness to obtain within 3 months).
  • Good driving record with fewer than 5 points; meets other safe driving requirements.
  • High school diploma or GED required.
  • Basic skills in Microsoft 365, including Word, Excel, and Outlook.
  • Self-motivated, with strong communication and people-management skills.

Nice To Haves

  • Associate's degree or equivalent from a two-year college or technical school preferred.

Responsibilities

  • Foster accountability, safety, and performance excellence for all direct reports.
  • Set clear expectations, deliver coaching, and complete performance reviews.
  • Manage timekeeping, PTO requests, and payroll coding.
  • Coordinate daily and weekly staffing plans, schedules, and workflow priorities.
  • Promote a culture of safety, addressing non-compliance and leading or participating in incident/injury investigations.
  • Build strong relationships with team members through daily communication, feedback, and recognition.
  • Support recruiting, onboarding, and training for new associates.
  • Collaborate with customer solutions, maintenance, sales, and landfill teams on work orders, late arrivals, and other operational needs.
  • Lead or participate in meetings, maintain documentation, and follow up on action items.
  • Ensure efficient route operations through effective scheduling and route monitoring, with an emphasis on customer service.
  • Support special projects as needed.

Benefits

  • Competitive salary based on experience
  • Health, dental, and vision insurance
  • Paid time off + holidays
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