Operations Manager Hauling

Republic Services • Yorktown, VA

2d

About The Position

Within a business unit, the Operations Manager – Hauling manages collection activities for commercial, industrial, and residential customers, as well as container delivery and pickup, across a geographically dispersed area. The role leads Operations Supervisors, Dispatchers, Operations Clerks, Drivers, and Helpers responsible for commercial, roll-off, and residential routes throughout the business unit.

Working with the General Manager and other business-unit managers, the Operations Manager executes a local market strategy aligned with the Area’s strategic operating and marketing plans. The role implements tactical initiatives to support functional excellence and budget achievement, oversees collections operations and safety programs, ensures compliance with standards, and drives change initiatives that contribute to the business unit’s growth and durability.

Requirements

• High school diploma or GED.
• At least 2 years of supervisory or management experience, or participation in Republic Services’ management trainee program.
• Demonstrated business acumen, strategic thinking, and ability to execute a strategy.
• Ability to lead change initiatives and direct a large staff.
• Process-oriented and results-oriented approach to setting and pursuing aggressive goals, with commitment to organizational success and ability to marshal resources.
• Problem-solving, analytical, critical-thinking, and decision-making skills.
• Ability to balance near-term results with long-term sustainable success.
• Collaborative approach and ability to build and work with teams.
• Creative thinking and willingness to challenge conventional solutions.
• Ethical behavior.
• Strong leadership skills and sound judgment in hiring and developing high-performance teams.

Responsibilities

• Manage staff, including hiring, training, coaching, performance management, developing supervisory goals and objectives, and resolving safety issues and claims.
• Implement plans that complement the business unit’s strategic and operating plan, and lead tactical initiatives to improve customer experience, growth, durability, and profitability.
• Maximize productivity and manage commercial, roll-off, and residential routes; establish productivity goals, ensure adherence to operating standards, and manage labor hours and disposal expenses.
• Work with customers and local, state, and federal government employees to resolve customer-service concerns and ensure regulatory compliance.
• Oversee safety and accident-prevention programs, take reasonable steps to prevent accidents and injuries, maintain a safe and productive workplace, and implement and maintain an effective loss-control and safety program.
• Lead operations to ensure compliance with environmental, operating, regulatory, safety, accounting, and ethics standards.
• Approve expenses and manage the operations department budget, including purchase orders and vendor pricing.
• Develop a high-performing team and workplace culture, manage performance and talent development, and encourage best-practice sharing.
• Build and maintain effective relationships with relevant government, community, and environmental groups.

Benefits

• Comprehensive medical benefits coverage
• Dental plans
• Vision coverage
• Health care and dependent care spending accounts
• Short- and long-term disability
• Life insurance
• Accidental death and dismemberment insurance
• Employee and Family Assistance Program (EAP)
• Employee discount programs
• 401(k) plan with company match
• Employee Stock Purchase Plan (ESPP)
• Paid Time Off (PTO)
• Annual incentive plan target bonus of 20%

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED