Ops Supervisor Hauling

Republic Services • Gardena, CA

7d

About The Position

Within a division, the Operations Supervisor – Hauling Operations supervises collection activities across one or more lines of business—commercial, residential, roll-off (industrial), and/or container delivery and pickup—in a geographically dispersed area. The supervisor oversees drivers and helpers and works with the Operations Manager and General Manager to implement tactical initiatives that drive functional excellence and achieve budget goals.

The role ensures adherence to accident-prevention programs and leads operations in compliance with safety, environmental, operating, regulatory, accounting, ethics, and other standards. It is responsible for delivering safety, customer experience, and efficiency while supporting employee engagement. The supervisor provides leadership on safety, service quality, productivity, route efficiency, fleet quality, and employee development, and performs other job-related duties as assigned.

Requirements

• At least 1 year of lead or supervisory experience.
• Ability to direct a large staff.
• Process-oriented and results-oriented approach to setting and pursuing aggressive goals, with commitment to organizational success and ability to marshal resources.
• Demonstrated problem-solving, analytical, critical-thinking, and decision-making skills.
• Collaborative approach and ability to build and work with teams.
• Creative thinking and willingness to challenge conventional solutions.
• Demonstrates and promotes ethical behavior.
• Strong leadership skills and sound judgment in identifying and developing talent, with an emphasis on building high-performance teams.

Responsibilities

• Provide leadership toward safety goals and communicate safety objectives.
• Identify and help remove unsafe conditions on drivers’ routes and coordinate with Sales to address hazards on new routes or at new customers.
• Partner with Maintenance to keep equipment in working order and compliant with safety standards.
• Oversee safety and accident-prevention programs, maintain loss-control practices, and promote a safe, productive work environment.
• Engage employees in safety through personal commitment and outreach.
• Deliver customer service that meets or exceeds expectations and meet missed-pickup goals.
• Resolve unusual service requests, equipment breakdowns, and schedule changes through timely communication with stakeholders.
• Address customer issues and represent the Company positively to improve satisfaction and loyalty.
• Establish productivity goals, uphold operating standards, and manage labor hours and disposal expenses against agreed plans.
• Lead drivers to meet or exceed route productivity goals.
• Create, modify, and improve routes to increase density and efficiency; reduce route hours through methods such as service conversions and container upsizing.
• Execute operational plans that support or exceed division budget goals.
• Support service delivery and work with Maintenance on fleet quality and maintenance.
• Create a collaborative and communicative team environment and foster employee engagement.
• Develop employees, understand their career goals, and coach them for advancement.
• Perform other job-related duties as needed or assigned.

Benefits

• Comprehensive medical benefits coverage
• Dental plans
• Vision coverage
• Health care and dependent care spending accounts
• Short- and long-term disability
• Life insurance
• Accidental death and dismemberment insurance
• Employee and Family Assistance Program (EAP)
• Employee discount programs
• 401(k) plan with company match
• Employee Stock Purchase Plan (ESPP)
• Paid Time Off (PTO)
• Annual incentive plan target bonus of 10%

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed