Ops Supervisor Hauling

Republic Services • York, PA

1d

About The Position

Within a division, the Operations Supervisor – Hauling Operations supervises collection activities in one or more lines of business—commercial, residential, roll-off (industrial), and/or container delivery and pickup—in a geographically dispersed area. The supervisor oversees drivers and helpers and works with the Operations Manager and General Manager to implement tactical initiatives that promote operational excellence and achieve budget goals. The role ensures adherence to accident prevention programs and compliance with safety, environmental, operating, regulatory, accounting, ethics, and other standards. It is responsible for delivering safety, customer experience, and efficiency while supporting employee engagement.

Requirements

• At least 1 year of lead or supervisory experience.
• Ability to direct a large staff.
• Process-oriented and results-oriented, with a record of setting and pursuing aggressive goals and marshaling resources to achieve organizational objectives.
• Demonstrated problem-solving, analytical, critical-thinking, and decision-making skills.
• Collaborative approach and ability to build and work with teams.
• Creative thinking and willingness to challenge conventional solutions.
• Demonstrates and promotes ethical behavior.
• Strong leadership skills and sound judgment in identifying, hiring, and developing high-performing teams.

Responsibilities

• Communicate and provide leadership to achieve safety goals and objectives; identify and remove unsafe route conditions, including those associated with new routes or customers.
• Partner with the maintenance department to keep equipment in working order and compliant with safety standards.
• Oversee safety and accident-prevention programs, maintain a safe and productive work environment, and implement an effective loss-control and safety program.
• Engage employees in safety initiatives through personal commitment and outreach.
• Provide customer service that meets or exceeds expectations, including goals for missed pickups.
• Resolve unusual service requests, equipment breakdowns, and schedule changes with timely communication to stakeholders.
• Work directly with customers to resolve issues and improve their experience; represent the Company positively to support customer satisfaction and loyalty.
• Establish productivity goals, uphold operating standards, and manage labor hours and disposal expenses in line with agreed plans.
• Lead drivers toward productivity goals; create, modify, and improve routes to increase density and efficiency.
• Reduce route hours where possible through measures such as service conversions and container upsizing.
• Execute operational plans to achieve or exceed the division’s budget goals.
• Support service delivery and work with maintenance on fleet quality and maintenance operations.
• Create a collaborative and communicative team environment that promotes employee engagement.
• Develop team talent, understand employees’ career goals, and coach them for advancement.
• Perform other job-related duties as needed or assigned.

Benefits

• Comprehensive medical benefits coverage, dental plans, and vision coverage.
• Health care and dependent care spending accounts.
• Short- and long-term disability insurance.
• Life insurance and accidental death and dismemberment insurance.
• Employee and Family Assistance Program (EAP).
• Employee discount programs.
• Retirement plan with a company match.
• Employee Stock Purchase Plan (ESPP).
• Paid Time Off (PTO).

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed