Operations Performance Manager (Remote)

Bic# 1854 • Nashville, TN

12d • Remote

About The Position

ABCO is seeking an operations leader to oversee performance across assigned operational teams. The manager will lead through Team Leaders rather than manage individual accounts, emphasizing timely work, clear structure, consistency, and accountability. The role is remote and is listed as 30–40 hours per week at $28 per hour. The operation is fast-paced and may not follow a traditional 9-to-5 schedule.

Requirements

• At least 5 years of strong people-leadership experience.
• At least 3 years of experience in continued administrative functions.
• A good track record of employment.
• Ability to think on your feet, assess situations, and act with a sense of urgency.
• Excellent communication skills and a good phone personality.
• Strong organizational skills and attention to detail.
• Strong computer skills, including Excel, internet searches, Outlook, quick data entry, and scheduling.
• Comfort managing through data and KPIs.
• Organized, decisive, and accountable.
• Ability to quickly learn a complex operation.
• Willingness to address performance issues directly.
• Flexible hours.
• Must meet all pre-employment requirements.

Nice To Haves

• Facilities experience.
• Construction or maintenance environment experience.

Responsibilities

• Own employee reviews.
• Build and manage schedules.
• Review reports and identify performance gaps.
• Hold Team Leaders accountable for results.
• Drive corrective action when targets are missed.
• Ensure work is progressing on time.
• Improve structure, consistency, and accountability across assigned operational teams.
• Manage through Team Leaders rather than working individual accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed