Operations Performance Manager (Remote)

Bic# 1854 • Charlotte, NC

8d • Remote

About The Position

ABCO is seeking an operations leader to oversee performance across assigned operational teams. The manager works through Team Leaders rather than managing individual accounts, and is responsible for employee reviews, scheduling, performance reporting, accountability, corrective action, and timely work completion. The role focuses on improving operational structure, consistency, and accountability. It is remote and offers 30–40 hours per week at $28 per hour. The operation is fast-paced and may not follow a traditional 9-to-5 schedule.

Requirements

• At least 5 years of experience in people leadership.
• At least 3 years of experience in continued administrative functions.
• Experience managing through data and KPIs.
• A good track record of employment.
• Ability to think on one's feet, assess situations, and act with a sense of urgency.
• Excellent communication skills and a strong phone personality.
• Strong organizational skills and attention to detail.
• High computer proficiency, including Excel, internet searches, Outlook, quick data entry, and scheduling.
• Flexible availability to work hours that may not fit a traditional 9-to-5 schedule.
• Must meet all pre-employment requirements.

Nice To Haves

• Facilities experience is a plus.
• Construction or maintenance environment experience is preferred but not required.

Responsibilities

• Own employee reviews.
• Build and manage schedules.
• Review reports and identify performance gaps.
• Hold Team Leaders accountable for results.
• Drive corrective action when targets are missed.
• Ensure work is progressing on time.
• Improve structure, consistency, and accountability across assigned operational teams.
• Manage through Team Leaders rather than working individual accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed