Operations Performance Manager (Remote)

Bic# 1854•Manchester, NH
•Remote

About The Position

ABCO is seeking a strong operations leader to oversee performance across assigned operational teams. The manager oversees work through Team Leaders rather than managing individual accounts, and helps ensure work progresses on time while improving operational structure, consistency, and accountability. The position is remote and is listed at 30–40 hours per week with pay of $28 per hour.

Requirements

  • At least 5 years of strong people-leadership experience.
  • At least 3 years of experience in continued administrative functions.
  • A good track record of employment.
  • Ability to think on your feet, assess situations, and act with a sense of urgency.
  • Excellent communication skills.
  • A strong phone personality.
  • Strong organizational skills and attention to detail.
  • Strong computer skills, including Excel, internet searches, Outlook, quick data entry, and scheduling.
  • Flexible hours.
  • Must meet all pre-employment requirements.

Nice To Haves

  • Facilities experience.
  • Construction or maintenance environment experience.

Responsibilities

  • Own employee reviews.
  • Build and manage schedules.
  • Review reports and identify performance gaps.
  • Hold Team Leaders accountable for results.
  • Drive corrective action when targets are missed.
  • Ensure work is progressing on time.
  • Improve structure, consistency, and accountability.
  • Manage through Team Leaders rather than working individual accounts.
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