Operations Performance Manager (Remote)

Bic# 1854•Aurora, IL
•Remote

About The Position

ABCO is seeking an operations leader to oversee performance across assigned operational teams. The manager works through Team Leaders rather than managing individual accounts, and is responsible for employee reviews, scheduling, performance monitoring, accountability, corrective action, and ensuring work progresses on time. The role focuses on improving operational structure, consistency, and accountability. It is remote and scheduled for 30–40 hours per week, at $28 per hour. The operation is fast-paced and may not follow a traditional 9-to-5 schedule; flexible hours are required.

Requirements

  • At least 5 years of experience in people leadership.
  • At least 3 years of experience in continued administrative functions.
  • A good track record of employment.
  • Ability to think on your feet, assess situations, and act with a sense of urgency.
  • Excellent communication skills.
  • Good phone personality.
  • Strong organizational skills and attention to detail.
  • Strong computer skills, including Excel, internet searches, Outlook, quick data entry, and scheduling.
  • Flexible hours.
  • Ability to meet all pre-employment requirements.

Nice To Haves

  • Construction or maintenance environment experience is preferred but not required.
  • Facilities experience is a plus but is not required.

Responsibilities

  • Own employee reviews.
  • Build and manage schedules.
  • Review reports and identify performance gaps.
  • Hold Team Leaders accountable for results.
  • Drive corrective action when targets are missed.
  • Ensure work is progressing on time.
  • Improve operational structure, consistency, and accountability.
  • Manage through Team Leaders rather than working individual accounts.
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