Operations Performance Manager (Remote)

Bic# 1854 • Little Rock, AR

12d • Remote

About The Position

ABCO is seeking an operations leader to oversee performance across assigned operational teams. The manager leads through Team Leaders rather than working individual accounts, focusing on employee reviews, scheduling, performance reporting, accountability, corrective action, and timely work progress. The role is remote and listed at 30–40 hours per week, with a fast-paced operation that may not follow a traditional 9-to-5 schedule.

Requirements

• At least 5 years of experience, with strong people-leadership experience.
• At least 3 years of experience in continued administrative functions.
• A good track record of employment.
• Ability to think on your feet, assess situations, and act with a sense of urgency.
• Excellent communication skills.
• Good phone personality.
• Strong organizational skills and attention to detail.
• Strong computer skills, including Excel, internet searches, Outlook, quick data entry, and scheduling.
• Flexible hours.
• Must meet all pre-employment requirements.

Nice To Haves

• Facilities experience is a plus.
• Construction or maintenance environment experience is preferred, but not required.
• Comfort managing through data and KPIs.
• Ability to quickly learn a complex operation.
• Willingness to address performance issues directly.
• Comfort working in a fast-paced operation that does not always fit a traditional 9-to-5 schedule.

Responsibilities

• Own employee reviews.
• Build and manage schedules.
• Review reports and identify performance gaps.
• Hold Team Leaders accountable for results.
• Drive corrective action when targets are missed.
• Ensure work is progressing on time.
• Improve structure, consistency, and accountability.
• Manage through Team Leaders rather than working individual accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed